Many customers praised the friendly and helpful service, with specific mentions of staff going above and beyond.
Food Quality
While some enjoyed the ice cream and specific menu items, there were numerous complaints about food being overcooked or not meeting expectations.
Customer Experience
Several reviews highlighted issues with the seating area, cleanliness, and lack of amenities like a public washroom, leading to a negative dining experience.
Management Issues
Multiple customers reported rude behavior from management and staff, contributing to a poor perception of customer service.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and quality, feeling that they did not receive good value for their money.
DQ
Dhul Qarnayn
3 days ago
1.0
Full of robot works here. I refuse to call them human. Has very poor customer service experience!
ER
Eloise Roseos
Jan 2, 2026
4.0
service was nice, the employees are really friendly and fast
RC
Robin Clark
Dec 27, 2025
2.0
Cons:
Small seating area, with no wiggle room.prices are higher than other locations . Very disappointed that they did not have a baby change station. What year is it? Chicken was overcooked for both a chicken strip meal and wraps.
Pros:
Great service
LL
Leo
Dec 18, 2025
5.0
blizzzards are not skimpy with the chunks!!!!! which is rather wonderful as i do enjoy getting my money's worth
KA
Kate Ashley
Dec 14, 2025
5.0
Ordered my birthday cake from this location and they did not disappoint!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1871 Grant Ave, Winnipeg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. On November 11, 2025, it opens from 12:00 PM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature Blizzard® treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQ cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers high chairs, is wheelchair accessible, has restrooms, free WiFi, and is welcoming to families and children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27150/.
Does Dairy Queen Grill & Chill have seating options?
Yes, they offer both indoor seating and outdoor seating options for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 1871 Grant Ave, Winnipeg, MB, postal code R3N 1Z2, Canada.
Are there any nearby places where I can do some shopping before or after visiting Dairy Queen?
Yes, Kenaston Village shopping center is nearby, as well as stores like Prairie Summit Shop and Bulk Barn where you can shop for clothing, groceries, and more.
Are there nearby health and wellness services around Dairy Queen Grill & Chill?
Yes, nearby you can find Kenaston Family Chiropractic, River Heights Optometry, Kenaston Village Dental Centre, and various yoga studios like South Studio and Open Concept Yoga + Wellness.
What nearby options are there if I want a coffee or a quick bite after visiting Dairy Queen?
Stella’s on Grant, a nearby cafe and coffee shop, is a great spot for coffee or smoothies. Harvest Bakery & Deli is also close for bakery goods and deli items.
How can nearby sporting goods stores complement my visit to Dairy Queen?
After enjoying your meal or treat, you can visit nearby stores like Running Room, Saucony, or The North Face for athletic footwear, sportswear, and outdoor gear, perfect for an active lifestyle around the area.