Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
496 reviews
5 stars
223
4 stars
115
3 stars
64
2 stars
18
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised friendly and attentive staff, others reported rude behavior and poor customer service.
Speed of Service
Many customers expressed frustration with slow service and long wait times for orders, particularly during busy periods.
Food Quality
Feedback on food quality was inconsistent; some enjoyed the ice cream and specific menu items, while others complained about portion sizes and food temperature.
Management Issues
Several reviews highlighted issues with management and staff attitudes, suggesting a need for better training and customer service practices.
Cleanliness and Amenities
Customers noted cleanliness concerns and dissatisfaction with the lack of restroom access and other amenities.
- AJAndrew JohnNov 11, 20251.0Yelled at me and my kids for using a coupon. Then never responded to email. I'm a 40 year old dad that grew up a few blocks away- I'll take my business elsewhere now. :(
- AAAnOct 28, 20251.0For delivery orders food never ready on time! Very disappointing.
- KMKevin MorrillSep 13, 20251.0Took order then had to wait 10 mins to get 2 cones. Cones were on the small side for DQ. Ice cream was melting before we even were handed the cones. 3 staff working and only one actually doing anything and he was cashier and cook
- NRNapoleon del RosarioSep 7, 20255.0Main reason for this review is because of the fantastic service, friendliness, and patience Wayne and his manager shown. Wayne, it is a rarity to find a real kind genuine person like yourself, not just working for a paycheque, but thinking about the people being served. Thanks again!
- RAReva AntifaiffAug 26, 20255.0Just went in this afternoon August 26th and the lady that served us was exceptional forgot to get her name but she wore glasses! She gave us amazing customer service and had everything ready in a timely manner. Definitely recommend this place!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1871 Grant Ave, Winnipeg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. On November 11, 2025, it opens from 12:00 PM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature Blizzard® treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQ cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers high chairs, is wheelchair accessible, has restrooms, free WiFi, and is welcoming to families and children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27150/.
Does Dairy Queen Grill & Chill have seating options?
Yes, they offer both indoor seating and outdoor seating options for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 1871 Grant Ave, Winnipeg, MB, postal code R3N 1Z2, Canada.
Are there any nearby places where I can do some shopping before or after visiting Dairy Queen?
Yes, Kenaston Village shopping center is nearby, as well as stores like Prairie Summit Shop and Bulk Barn where you can shop for clothing, groceries, and more.
Are there nearby health and wellness services around Dairy Queen Grill & Chill?
Yes, nearby you can find Kenaston Family Chiropractic, River Heights Optometry, Kenaston Village Dental Centre, and various yoga studios like South Studio and Open Concept Yoga + Wellness.
What nearby options are there if I want a coffee or a quick bite after visiting Dairy Queen?
Stella’s on Grant, a nearby cafe and coffee shop, is a great spot for coffee or smoothies. Harvest Bakery & Deli is also close for bakery goods and deli items.
How can nearby sporting goods stores complement my visit to Dairy Queen?
After enjoying your meal or treat, you can visit nearby stores like Running Room, Saucony, or The North Face for athletic footwear, sportswear, and outdoor gear, perfect for an active lifestyle around the area.