Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
507 reviews
5 stars
230
4 stars
115
3 stars
65
2 stars
19
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and delicious items, while others complained about overcooked or poorly prepared meals.
Cleanliness and Amenities
The location has been criticized for cleanliness issues and lack of basic amenities like public restrooms and drink refills.
Service Speed
Many reviews noted slow service, with long wait times for orders, particularly during busy periods.
Seating and Space
Customers expressed dissatisfaction with the small seating area and lack of comfort, making dining in less enjoyable.
JL
Jocelyne Lalonde
4 days ago
5.0
I purchase ice cream cakes at this location w regularity (lots of b-days, lots of ice cream fans)! And the service is always fantastic. In a world where customer service seems to be going the way of the dodo bird, it really fills my heart to see these folks go above and beyond. Just witnessed staff carrying a cake and box of dilly bars out to the car of a mom with a small child on a blustery day. The mom didn’t even ask, she was told “I’ll carry this out, you already have your hands full.” Such a carrying act! I
MM
Mister Wash Man
Feb 15, 2026
3.0
Good food. Good service. It just needs to be clearer before you enter that it is a dine in location. Being first timers, we almost didn't come in because of it.
TF
Tonia Derose foderaro
Feb 8, 2026
5.0
Ordered a custom cake. Was extremely pleased with freshness and decorative skills.
Thank you!
AS
Aimee Stoodley
Jan 27, 2026
5.0
Such amazing friendly staff. Very clean and well taken care of. Ordered my daughter's birthday cake and they went above and beyond with there service. Food was made hot and fresh, brought to your table. We will be back again! Thank you DQ staff ♡ We are very excited to see the cake!!
DQ
Dhul Qarnayn
Jan 9, 2026
1.0
Full of robot works here. I refuse to call them human. Has very poor customer service experience!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1871 Grant Ave, Winnipeg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. On November 11, 2025, it opens from 12:00 PM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature Blizzard® treats, Grillburgers®, chicken strip baskets, shakes and malts, and DQ cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers high chairs, is wheelchair accessible, has restrooms, free WiFi, and is welcoming to families and children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27150/.
Does Dairy Queen Grill & Chill have seating options?
Yes, they offer both indoor seating and outdoor seating options for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 1871 Grant Ave, Winnipeg, MB, postal code R3N 1Z2, Canada.
Are there any nearby places where I can do some shopping before or after visiting Dairy Queen?
Yes, Kenaston Village shopping center is nearby, as well as stores like Prairie Summit Shop and Bulk Barn where you can shop for clothing, groceries, and more.
Are there nearby health and wellness services around Dairy Queen Grill & Chill?
Yes, nearby you can find Kenaston Family Chiropractic, River Heights Optometry, Kenaston Village Dental Centre, and various yoga studios like South Studio and Open Concept Yoga + Wellness.
What nearby options are there if I want a coffee or a quick bite after visiting Dairy Queen?
Stella’s on Grant, a nearby cafe and coffee shop, is a great spot for coffee or smoothies. Harvest Bakery & Deli is also close for bakery goods and deli items.
How can nearby sporting goods stores complement my visit to Dairy Queen?
After enjoying your meal or treat, you can visit nearby stores like Running Room, Saucony, or The North Face for athletic footwear, sportswear, and outdoor gear, perfect for an active lifestyle around the area.
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Certified March 01, 2026Yext Knowledge Graph
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