Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
277 reviews
5 stars
144
4 stars
24
3 stars
13
2 stars
19
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly and efficient staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, old, or poorly prepared items.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported dirty conditions and poorly maintained seating.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
SF
Suzanne D Fast
2 days ago
5.0
Dairy queen is Amazing please for got some best ice cream and their hamburger is amazing i’ll give them 100 present wow
from Suzanne Desiree fast
MT
Maryam Thomas
Feb 24, 2026
5.0
always friendly and patient, even when it’s busy.
JJ
Jessica
Feb 24, 2026
1.0
Awful customer service.
I come here at least once a month. This time I ordered on Skip the Dishes. It was late around 11:30 and my order arrived incorrect.
The poutine fries were undercooked and the cheese came in a huge glob. It was unable to be separated unless forcefully ripped with my teeth and fork. The pop drink was flat and the blizzard was half full and melting. When I order food I expect to get what I pay for.
I reached out to Skip and they couldn’t refund me (not surprised) so I reached out to Dairy Queen expecting to be refunded through them. Since it was their fault to begin with. I was told over the phone I could be refunded, when I came to the store they switched to meal replacement saying that they could make it again. I told them I wanted a refund only and they said they aren’t able to do anything? I wasted my time and gas driving there. The manager didn’t even apologize for the wrong order. He kept telling me I have to deal with Skip. Awful customer service. My order was only $24 and they couldn’t refund me to make the customer happy.
(Side note, I didn’t want the replacement because I had it the other night and it was unappetizing so the thought of eating it again wasn’t something I wanted to do)
I’m never coming here again they lost a regular customer. Next time make the food properly and treat your customers better.
HD
Holland Davies
Feb 13, 2026
5.0
Stopped in for a quick snack and ended up getting a full meal. The burger was freshly made 👍
SG
siwar gad
Feb 1, 2026
1.0
Food was dry and barely any sauce. I ordered the spicy chicken sandwich also The chicken did not taste fresh and had an old taste even though they made us wait like 5 to minutes because the food wasn’t ready so I thought it would be fresh but it was cold and old
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I expect at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and specialty items like Blizzard® Treats and Grillburgers®.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service and has outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster and high chairs, is wheelchair accessible, and has restrooms on site.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order food online via their order URL and download the app for exclusive deals and mobile ordering and rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Winnipeg?
The address is 1876 Pembina Highway, Winnipeg, MB R3T 4S5, Canada. You can contact them at +1 204-219-1890.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Shapes Fitness Centres, Toys"R"Us Canada, The Pawsh Dog, Petland, ING Supermarket, and several restaurants and service providers.
Is there a gym near Dairy Queen Grill & Chill that customers can visit before or after dining?
Yes, Shapes Fitness Centres is located nearby, providing a convenient spot for fitness enthusiasts around the area.
Are there any family-friendly retail stores close to Dairy Queen Grill & Chill?
Toys"R"Us Canada, a toy and children's clothing store, is nearby, making it easy for families to shop and enjoy treats at Dairy Queen.
Can I find pet care services near Dairy Queen Grill & Chill?
Yes, The Pawsh Dog pet groomer and the Petland pet store and adoption center are close to the restaurant.
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Certified March 01, 2026Yext Knowledge Graph
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