Multiple customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Service was inconsistent, with some customers praising friendly staff while others experienced long wait times and unprofessional behavior.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms, raising concerns about overall cleanliness.
Food Quality
Food quality was hit or miss, with complaints about cold or improperly cooked items, but some customers enjoyed their meals.
Customer Experience
Positive experiences were noted for friendly staff and good service, but many customers expressed frustration over poor management and communication.
DW
Dora Weiss
Jan 1, 2026
5.0
They sell wonderful choices of cakes and they dont require payment for online orders before pickup
NH
Noah H
Dec 19, 2025
1.0
I just ordered Dairy Queen from this location on skip the dishs, my burger was completely wrong, the pretzels were cold and the sauce was a jelly puck (attached video) and I ordered a brisk ice tea and never got that drink!! Very disappointed and not only that my gf also ordered the Reese cup royal blizzard with extra Reese cups and cookie dough but there was barely any of Reese cups and cookie dough . my gf toke a video but I wasn’t able to attach a video so I toke screenshots of the dip..
JJ
Josephine Jack
Dec 7, 2025
1.0
Every time I order from this location the burger patties are pink inside. It’s a bit worrisome for someone with a sensitive stomach. By the time I realize, it’s too late. Other locations have them more well done.
BO
Billie Ocampo
Nov 15, 2025
1.0
Doesn't know how to make proper blizzard everytime. It's syrupy. Blizzard is pricey. The least you can do is to do it right!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 396 Provencher Blvd, Winnipeg, MB R2H 0H1, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
The menu features soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and signature ice cream cakes.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location is family-friendly with booster seats, high chairs, and is welcoming to children.
Are there seating options available outdoors at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available for guests at this location.
Can customers access Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available at Dairy Queen Grill & Chill for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-ca/order/pickup/n/27445/
What nearby restaurant options are close to Dairy Queen Grill & Chill for additional dining choices?
Nearby dining options include Seine River Cafe, a breakfast and brunch spot; Molly's Meat Pies, a bakery and Filipino restaurant; Belgian Club, a Canadian restaurant; La Vieille Gare Restaurant near the train station; and Resto Gare, a French restaurant.
What nearby amenities can help visitors access Dairy Queen Grill & Chill?
There is a Shell gas station nearby which also offers a convenience store and ATMs, making it easy for visitors to fuel up and access essential services while visiting Dairy Queen Grill & Chill.
Are there fitness or wellness centers near Dairy Queen Grill & Chill for customers interested in health activities?
Yes, nearby fitness and wellness options include QPT Fitness Coaching, Acceleration Performance gym, Proplayer U fitness trainer, Paradise Of Reality spa, Zealous Medi Spa, Hunter Physiotherapy, and Total Rehabilitation and Sports Injuries Clinic.