Mixed reviews on food quality; some customers enjoyed the roast beef and curly fries, while others reported cold, tasteless sandwiches and issues with portion sizes.
Customer Service
Customer service experiences vary widely; some staff received praise for friendliness and attentiveness, while others were criticized for poor service and attitude.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unkempt dining areas, detracting from the overall experience.
Pricing Issues
Several customers expressed frustration over perceived overcharging and incorrect orders, leading to dissatisfaction with the value for money.
JJ
Jordan
Dec 17, 2025
1.0
On every visit, staff intentionally overcharge the 2/5 sandwich deal as single items so that the customer is charged more in hopes they don't notice. Disappointed that people are being taken advantage of, I will not be back.
TS
Tyler Sopko
Dec 15, 2025
1.0
Tried their new bbq roast beef sandwiches today, they are tasteless and cold… the amount of meat they put on is bare minimum, some cold bbq sauce thrown on top with processed tasting buns. Save your money and get real food somewhere else, these sandwiches are brutal compared to down in the states.
AK
Arbaz Khan
Dec 6, 2025
5.0
I recently visited Arby’s and had a great experience. The service was quick, the staff were friendly, and the food was fresh and flavorful. The roast beef sandwiches were well-prepared, and the curly fries were hot and crispy. The restaurant was clean and comfortable, making the overall dining experience enjoyable. I would definitely recommend Arby’s for anyone looking for tasty fast food with good service.
AM
Aatik Ali Momin
Dec 6, 2025
5.0
Stopped by Arby’s today and Aniq Ali was the one at the cashier. Honestly, he was super kind and really helpful with our order. He took his time, made sure everything was right, and even suggested a few things when we were confused. You don’t always get this kind of service these days, so it stood out right away.
LF
Ludicrous Fox
Dec 4, 2025
1.0
Let's start with the Roast beef itself, you want to slice the roast beef , the sandwiches I reciever were shaved, because of the moisture content in the beef, shaving the beef will cause the beef to be soggy , which it was. The buns are not toasted long enough, there a big difference from make an arbys sandwich fast or right. I worked at arbya Polo Park for years when it was around, this food today would have been thrown out and made over the right way.
The bathroom was appalling, the moment I entered the bathroom the stench was like an outhouse in the heating sun, the least you could do is put an air freshener in there, but the bathroom need a massive scrub down.