Customers frequently reported poor customer service, including rude staff and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
Ice Cream Praise
Despite the negative feedback, many customers enjoyed the ice cream, particularly the Blizzards.
KH
Karen B Hildebranf
Dec 5, 2025
3.0
Very loud
EE
Elliot
Nov 27, 2025
1.0
Customer service is LACKING
Pulled a long hair out of my blizzard as soon as they handed it to me through the drive through window. My last few experiences here have been awful, least favourite restaurant in the area now.
AK
Ashlee Karlie
Oct 26, 2025
2.0
Pretty disappointed with what I got tonight. My friend and I aren’t from winkler but visit every so often. Sometimes we decide to get a blizzard before heading home, typically the ice cream is pretty good but today it wasn’t even mediocre. We got two royal oreo blizzards which were already half melted when we got them. The ice cream and cookies tasted off but what the real issue in this review is the “fudge” they put into the ice cream. I’ve had their fudge before but this didn’t taste anything like it nor was the texture of it normal. It had a bitter taste with an extremely grainy texture. I’ve worked at an ice cream place before and I know that’s not how fudge is. It just made everything taste gross and for $14 was not worth it. Long wait times and poor customer service on top of that. Gave it 2 stars just because previous visits were good
MQ
Meaghan Quiring
Oct 22, 2025
5.0
Amazing! Super duper good 👍🏻 fly swatters available to customers in case of any pesky insects disturbing the peace! 5 stars all around!
CB
Colleen Birt
Oct 9, 2025
1.0
We came to drive thru in Winkler and placed our order - two double cheeseburgers and a blizzard. As we pulled up to the window we saw the sign saying double cheeseburger combos were on for $8.00. So we're like well that's a way better deal. We tried for a good minute trying to get the attention of the person at the window with no luck at all. So finally we're like let's just go in, there was another car behind us so we didn't any them to wait extra because of us. So we went around to the restaurant and went in. There was a lady that we explained what we had done. She was good. I apologized more than once for the mixup and inconvenience. I'm assuming by the receipt her name was Nettie (blonde). All was fine but then she went to the person who was at the drive thru window (dark hair - Kirsten - again names could be reversed). Immediately this person said "what the hell is going on? I have the order right here!" It was obvious she was upset with us. The blonde lady was trying to explain and the dark haired girl was not happy. I finally said "you know I can hear you perfectly!" To which the dark haired girl rolled her eyes! I was livid. At that point, the blonde lady could have intervened and said something to diffuse the situation but she didn't. We went to this DQ about two years ago and my daughters order got mixed up and a different employee was rude to us. But we didn't complain. This was different. It wasn't a nice experience at all. I will definitely not be going back to this DQ.
What are the operating hours of Dairy Queen Grill & Chill in Winkler, MB?
The restaurant is open Monday to Saturday from 9:30 AM to 10:30 PM and Sunday from 11:00 AM to 10:30 PM.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Are there indoor and outdoor seating options at the Dairy Queen in Winkler?
Yes, the location offers both indoor seating and outdoor seating areas for customers.
What convenience does the Dairy Queen app provide?
The app offers exclusive deals and mobile ordering with rewards to enhance your experience.
Where is Dairy Queen Grill & Chill located in Winkler?
It is located at 785 Main St, Winkler, MB, R6W 4B4, Canada.
Can I conveniently get gas or a car wash near Dairy Queen Grill & Chill?
Yes, the Co-op Gas Bar and Co-op Car Wash are nearby, which is convenient for fueling or washing your car before or after your visit.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Ralph's German Restaurant and Cafe, Charley B’s Classic Grill & Ice Cream Parlour, Smitty’s Restaurant and Lounge, Country Kitchen, and Tim Hortons.
Where can I stay if I am visiting Dairy Queen Grill & Chill from out of town?
Quality Inn & Suites, a nearby hotel and resort, is available for accommodation close to Dairy Queen Grill & Chill.