Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about tasteless, greasy, or undercooked chicken and soggy fries.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff, particularly mentioning individual employees.
Cleanliness
Some customers noted cleanliness in the dining area, while others pointed out dirty tables and unsanitary conditions.
Order Accuracy
Multiple reviews mentioned problems with order accuracy, including missing items and incorrect orders.
CK
Cheryl Kovich
Nov 4, 2025
1.0
Worst experience I've had at a restaurant in awhile, took forever to get service, then stuff we wanted was told they had none of , seemed to be mixing up everyone's orders , food was absolutely tasteless, definitely will not be going back there and I can understand if the following customers don't return as well.
BR
Brendan Roschuk
Oct 8, 2025
2.0
I ordered 30 minutes in advance so it’d be ready for my meeting. When I got there I had to wait 15 minutes extra and i left to find out they forgot one of my sides
BD
Beverly Demyd
Oct 5, 2025
1.0
My husband waited over 30 minutes at this selkirk location , he ordered a 10 piece bucket with the sides and a popcorn chicken , the elderly lady took his order , very polite , after 15 minutes waiting he observed a young lady that really had a bad attitude . A customer that was eating in asked for a paper plate and fork she slammed it on the counter and said here ! Needless to say customers were coming in and out and my husband is still waiting for his order and then. They said another 5 minutes well he was told the same thing 14 minute’s prior ! He wanted his money back and he walked out ! NO CUSTOMER SERVICE ST ALL ! Not ever going back there ! Star review is minus 0
JT
Jordan Tait
Sep 29, 2025
5.0
Krista is the best :)
JM
Jonny Mymko
Jul 2, 2025
1.0
Washing windows before serving customers. Always bad service.