Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Service Speed
Customers reported long wait times in both drive-thru and in-store, often having to wait for their orders even when not busy.
Food Quality
Multiple reviews highlighted issues with food quality, including cold or stale items, and inconsistent preparation.
Staff Attitude
Mixed feedback on staff behavior, with some customers noting rudeness and poor communication, while others praised friendly service.
Cleanliness
Concerns raised about the cleanliness of the restaurant, particularly in bathrooms and dining areas.
IF
Its Finn
2 days ago
1.0
You expect when you order on the app that your meal will be ready for you before you arrive like it advertises on the app, but at this location you are instead forced to wait in a drive through for over 8 minutes on multiple occasions. Even if it was a normal order it would not be up to standard. I've even witnessed on one occasion our order being placed on a shelf while we wait for 2 minutes just to have it handed to us.
Since when did fast food become this slow?
AL
alycia lavoie
Dec 28, 2025
2.0
The fries are never salted at this location. Not only that, but we went in today and they're somehow out of every single drink including smoothies and milkshakes? Obviously wasn't worth spending money there as why would I pay a premium to have no drink option? The drivethrough is also abysmally long. If you make an order through the app, expect to wait over ten minutes in the drivethrough while everyone else continues to order around you and receive their orders before you.
AL
Aria Larsen
Dec 28, 2025
5.0
Amazing
AE
Alexis Eppert
Dec 24, 2025
1.0
It took us like 20 minutes for our food and turns out it was sitting in the counter and somebody just "forgot" to bring out our park we had to go in ourselves we were in a hurry fries were cold. Over heard staff say it was sitting for awhile
JJ
Jamie
Dec 17, 2025
3.0
Paid for 2 salted caramel pies do not get any inspite of being told they were in the bottom of the bag by the employee at the drive through window. Did not receive straws for our drinks.
What are the operating hours at McDonald's Brandon on weekdays?
McDonald's Brandon is open 24 hours daily, including weekdays from 12:00 AM to 11:59 PM.
Does McDonald's Brandon offer delivery services?
Yes, delivery is available 24/7 every day of the week.
Is there a drive-through available at McDonald's Brandon and what are its hours?
Yes, McDonald's Brandon has a drive-through open 24 hours every day.
What types of meals can I order at McDonald's Brandon?
You can enjoy breakfast, lunch, and dinner at McDonald's Brandon.
What are the accepted payment options at McDonald's Brandon?
McDonald's Brandon accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I get coffee and dessert at McDonald's Brandon?
Yes, McDonald's Brandon serves coffee and dessert items.
Are families and children welcome at McDonald's Brandon?
Yes, McDonald's Brandon welcomes families and children and has a children's menu.
I am visiting from out of town; are there nearby places of interest around McDonald's Brandon?
Nearby places include Penningtons (a women's clothing store), Ink Blott Tattoo and Piercing Studio, and Cora Breakfast and Lunch if you're looking for shopping, tattoos, or other dining options.
How can the nearby Starbucks be useful to customers visiting McDonald's Brandon?
After enjoying your meal at McDonald's Brandon, you can visit the nearby Starbucks for specialty coffee and snacks, complementing your dining experience.
What nearby transport or accommodation options are available near McDonald's Brandon?
You can find Colonial Inn, a local hotel nearby, which is convenient for guests looking to stay close. Additionally, Triple Crown Limousines offers transportation services in the area.