Very poor service. Yes, it was a large takeout portion of ice cream, but they didn’t offer a lid or a holder. As a result, the car, jeans, and bag are all covered in ice cream. Explain to your staff that ice cream can melt.
AR
Alexander Da Silva Ribeiro
Jul 21, 2025
1.0
Gave us barely any fries with a basket order.
AS
Amber Smith
Jul 6, 2025
1.0
Was there today. No one knew what was going on. One team member had a scrub brush and was washing the lower wall near the floor and then went straight to the counter and then started touching food orders and handing them out without washing their hands. The two team members seem to unable to read the tickets and figure out whose order was whose. There were two orders that were placed after me who got their orders before me. One team member was standing near where the food for the inside goes and seemed completely lost. Looking at the tickets talking to somebody else playing with the tickets and not handing out the orders. All I ordered was a small hot fudge sundae and I had to wait there for over 10 minutes in the line to pick up my food while my ice cream sat on the ledge looking me straight in the face melting. My ice cream was half melted when I received it. I think the team members need training on hand washing and how to read tickets so they can do their jobs effectively. It was a big mess.