Dunkin'

3.9
373 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wrentham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1048 South St, Wrentham, MA
02093, United States

Hours

Reviews

3.9
373 reviews
5 stars
183
4 stars
83
3 stars
42
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and poorly made drinks.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, leading to long wait times.

Food Quality

Several reviews noted that food items were often burnt or not prepared correctly, impacting overall satisfaction.

Cleanliness

Some customers expressed concerns about the cleanliness of the location, including the dining area and equipment.
  • BR
    Bishoy Rady
    Nov 9, 2025
    5.0
    Crew are super nice!
  • AB
    Aden bal
    Nov 9, 2025
    1.0
    rude worker told me to wait on the side instead of letting anyone know i came in to pick up my order made me wait 5 extra mins until someone asked if i was picking up and grabed my food and drink that had been sitting the entire time
  • VM
    Victoria Moyen
    Nov 8, 2025
    1.0
    Went in this morning at 1130 asked for a medium iced butter pecan 5 cream 5 sugars and received a coffee with the correct sticker but made with milk instead when I asked to have it remade the right way the girl at window just dumped a little bit out and put cream inside of it handed it back with coffee spilled all over the cup so yes I got mad and threw it right on the ground in your drive thru! Horrible service every time I come to this location and to have a Dunkin right outside of my job that absolutely sucks with service makes it hard to try and get a decent coffee for work…
  • RT
    Rebecca Towle
    Oct 19, 2025
    1.0
    Worst customer service. Very rude all the time. Always slow. On their phone instead of doing their job. You be sitting there waiting forever to order and if u ordered online and u come in ur waiting forever just for one of them to even approach u. Dont go there when ur in a rush or u want good customer service
  • CB
    Cristian Barros
    Sep 23, 2025
    2.0
    Workers Sometimes aren't professional and are cussing and complaining. I usually do mobile orders to make things easier on them, but there are still issues... I only go here because it's convenient.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Wrentham, MA?

Dunkin' in Wrentham, MA is open daily from 5:00 AM to 8:00 PM.

Does the Dunkin' location at Wrentham Village Outlets offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.