Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude or unhelpful employees.
Food Quality
Food quality was inconsistent, with reports of cold items, missing ingredients, and even raw chicken, but some customers enjoyed their meals.
Cleanliness
The restaurant was noted for being clean, although some customers reported issues with the cleanliness of the bathrooms and drink machines.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Speed of Service
Service speed was frequently criticized, with reports of slow drive-thru times and long waits for food.
AS
Alexandra Sampaio
3 days ago
5.0
I went to Wendy today, and the manage Anne was very helpful
KV
Karla Valente
3 days ago
5.0
Everything was great food was very good all the employees was very nice and the manager Anne was very helpful
JC
Jessica Castillo
Jan 5, 2026
5.0
I had the pleasure of meeting in amazing worker on Night Shift. Her name was Anna . Anne forgot her name . . I had called and asked if they had any salads ready and she made sure I had a fresh salad. I honestly wasn’t expecting it, but this girl deserves recognition
NP
Nick-E P
Dec 21, 2025
5.0
Best Wendy's in Worcester !
NN
Nilsa
Dec 6, 2025
1.0
Bring back the sweet and sour dipping sauce. Don't mess with a good thing
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 492 Lincoln Street, Worcester?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer delivery service?
Yes, delivery is available where you are. You can check availability and order via the Wendy's app or their website at order.wendys.com.
Can I order breakfast at the Wendy's located at 492 Lincoln Street?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
You can pay using American Express, Cash, Discover, Mastercard, or Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (508) 852-2120 directly, reach out to Customer Care via Live Chat on their Contact page, or call 888-624-8140. You may also provide feedback via Wendy's Customer Satisfaction Survey.
Where is this Wendy's located?
It is located at 492 Lincoln Street, Worcester, MA 01605, USA.
Are there any nearby coffee shops or donut places near Wendy's?
Yes, Dunkin' is nearby, a convenient place to grab coffee or donuts before or after your meal at Wendy's.
What are some nearby shopping centers or stores close to Wendy's?
Lincoln Plaza shopping center and Snipes USA, a shoe and sportswear store, are nearby and offer opportunities for shopping visits alongside your Wendy's trip.
Are there any other dining options close to Wendy's at 492 Lincoln Street?
Yes, nearby dining options include Subway (sandwich shop), Golden House Grill & Hookah (Mediterranean halal restaurant), 5 & Diner, Denny's, Ronzio Pizza, and Kyoto Japanese Restaurant for sushi and Japanese cuisine.
Does this Wendy's location have a mobile app for ordering?
Yes, Wendy's has a mobile app available on the Apple App Store that allows you to order quickly and conveniently.