Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Extremely rude worker named Shanelle who wanted to give me attitude for simply asking for my carry out order that had already been processed and all they had to do was confirm it on their register after I placed the order 20 mins ago. Erroneously unprofessional for such little work
AA
a n n a
Feb 15, 2026
1.0
Around 8:30-9-30pm I ordered on door dash and when my door dasher picked it up, it was the wrong order and wrong receipt. He brought it back to get the problem fixed and they were rude and did not want to make a new one. Next time tell your employees to not give door dashers or anyone wrong orders with a wrong receipt and make it fuss when someone catches them.
WS
Will Stone
Jan 20, 2026
1.0
Came in a saw a rat running around in the kitchen told employees they laughed and did nothing about it
JE
Jorge Espinal
Jan 10, 2026
1.0
The young woman who takes orders at the cashier area in the morning shift has a very bad attitude.
BV
Bob Vautrain
Jan 8, 2026
5.0
It's great to land at midnight after a cross-country flight and have a place open to get a quick bite to eat.
What are the drive-thru operating hours at Wendy's located at 560 Southwest Cutoff, Worcester, MA?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery may be available depending on your area. You can check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's, 560 Southwest Cutoff?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's at 560 Southwest Cutoff for feedback or questions?
You can call the location directly at (508) 793-1601, use the Customer Care Live Chat at www.wendys.com/contact-us, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's location?
Menu pricing and items can be viewed online at order.wendys.com or through the Wendy's mobile app after selecting this location.
Are there any nearby points of interest close to this Wendy's in Worcester?
Yes, nearby places include Papa Gino's pizza restaurant, CareWell Urgent Care clinic, and Price Chopper supermarkets, among others.
How can nearby gas stations help customers visiting Wendy's at 560 Southwest Cutoff?
Nearby gas stations like Mobil, Exxon & Mobil, BP, and 7-Eleven provide convenient refueling stops, making it easy to grab fuel and a meal in one trip to Wendy's.
Are there nearby medical services for those visiting Wendy's?
Yes, CareWell Urgent Care and CareWell Urgent Care Worcester Greenwood Street emergency services are close by, offering prompt medical assistance if needed.
What other dining options are near Wendy's at 560 Southwest Cutoff, Worcester?
Additional nearby dining spots include Papa Gino's pizza restaurant, Family Table diner offering breakfast and brunch, and Racha Thai Asian restaurant.
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