Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 801 Grafton Street in Worcester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
While some customers praised the food quality, others reported issues with cold or poorly prepared items.
Cleanliness
A few reviews noted that the restaurant was clean, contrasting with complaints about service and food.
SP
Steven Patricks
3 days ago
1.0
Outright refused to make a delivery order I ordered through grubhub because they were "serving drive thru customers" with an empty drive thru
JG
Jillian Gilbert
4 days ago
1.0
This place is super badly run, they always ask me to pull up to literally anywhere in the parking lot when im the only one in line(just to get me off their time square but they take literally 15 mins) they are really rude and turn their menu boards off early so you dont think they are open... the food is not great and I've never gotten a fork in any of my boxes. This will be my last visit here.
VV
vidhi vora
Nov 13, 2025
1.0
This is their Chalupa - This is my second time they gave me raw and uncooked. Disgusting! Don’t trust them open in front of them and check what they add and if they cooked properly or not.
TC
Tara Chiasson
Nov 8, 2025
1.0
I haven’t eaten meat in almost 20 years and ordered a black bean Crunchwrap supreme which it stated on the receipt but after biting into it I quickly realized it was hamburger. The manager was INCREDIBLY rude and unprofessional and would not swap out my order for what I paid for even with the receipt and incorrect order in hand.
GG
G
Nov 7, 2025
3.0
It's a taco bell and taco bells are not the deal they used to be. Support a local place for the same price with better (and better for you) ingredients.
Oh, and they take your order with AI, because this is hell