Taco Bell

3.4
764 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 801 Grafton Street in Worcester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 Grafton Street, Worcester, MA
01604, United States

Hours

Reviews

3.4
764 reviews
5 stars
284
4 stars
143
3 stars
106
2 stars
46
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

While some customers praised the food quality, others reported issues with cold or poorly prepared items.

Cleanliness

A few reviews noted that the restaurant was clean, contrasting with complaints about service and food.
  • SP
    Steven Patricks
    3 days ago
    1.0
    Outright refused to make a delivery order I ordered through grubhub because they were "serving drive thru customers" with an empty drive thru
  • JG
    Jillian Gilbert
    4 days ago
    1.0
    This place is super badly run, they always ask me to pull up to literally anywhere in the parking lot when im the only one in line(just to get me off their time square but they take literally 15 mins) they are really rude and turn their menu boards off early so you dont think they are open... the food is not great and I've never gotten a fork in any of my boxes. This will be my last visit here.
  • VV
    vidhi vora
    Nov 13, 2025
    1.0
    This is their Chalupa - This is my second time they gave me raw and uncooked. Disgusting! Don’t trust them open in front of them and check what they add and if they cooked properly or not.
  • TC
    Tara Chiasson
    Nov 8, 2025
    1.0
    I haven’t eaten meat in almost 20 years and ordered a black bean Crunchwrap supreme which it stated on the receipt but after biting into it I quickly realized it was hamburger. The manager was INCREDIBLY rude and unprofessional and would not swap out my order for what I paid for even with the receipt and incorrect order in hand.
  • GG
    G
    Nov 7, 2025
    3.0
    It's a taco bell and taco bells are not the deal they used to be. Support a local place for the same price with better (and better for you) ingredients. Oh, and they take your order with AI, because this is hell

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 801 Grafton Street, Worcester?

Taco Bell is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell at 801 Grafton Street offer drive-through service?

Yes, the location offers drive-through service available daily from 9:00 AM to 3:00 AM.