Taco Bell

3.4
765 reviews
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Business Details

801 Grafton Street, Worcester, MA
01604, United States
(508) 793-2084
https://locations.tacobell.com/ma/worcester/801-grafton-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 801 Grafton Street in Worcester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 Grafton Street, Worcester, MA
01604, United States

Hours

Reviews

3.4
765 reviews
5 stars
284
4 stars
143
3 stars
106
2 stars
46
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Wait Times

Customers consistently complained about excessively long wait times, both in-store and for drive-thru orders.

Food Quality

While some customers praised the food quality, others reported issues such as cold food and incorrect ingredients.

Cleanliness

Several reviews mentioned poor cleanliness, particularly in the bathrooms and overall restaurant environment.
  • AG
    andres garcia
    Nov 23, 2025
    1.0
    Son muy demorados con las órdenes el Personal de las de la tienda en específico las mujeres son muy groseras atienden de una manera muy fea en especial la señora que al parecer es la encargada el día de hoy aproximadamente a las 6:30 o vi como insultaban una persona
  • SP
    Steven Patricks
    Nov 21, 2025
    1.0
    Outright refused to make a delivery order I ordered through grubhub because they were "serving drive thru customers" with an empty drive thru
  • JG
    Jillian Gilbert
    Nov 20, 2025
    1.0
    This place is super badly run, they always ask me to pull up to literally anywhere in the parking lot when im the only one in line(just to get me off their time square but they take literally 15 mins) they are really rude and turn their menu boards off early so you dont think they are open... the food is not great and I've never gotten a fork in any of my boxes. This will be my last visit here.
  • VV
    vidhi vora
    Nov 13, 2025
    1.0
    This is their Chalupa - This is my second time they gave me raw and uncooked. Disgusting! Don’t trust them open in front of them and check what they add and if they cooked properly or not.
  • TC
    Tara Chiasson
    Nov 8, 2025
    1.0
    I haven’t eaten meat in almost 20 years and ordered a black bean Crunchwrap supreme which it stated on the receipt but after biting into it I quickly realized it was hamburger. The manager was INCREDIBLY rude and unprofessional and would not swap out my order for what I paid for even with the receipt and incorrect order in hand.
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Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 801 Grafton Street, Worcester?

Taco Bell is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell at 801 Grafton Street offer drive-through service?

Yes, the location offers drive-through service available daily from 9:00 AM to 3:00 AM.