Taco Bell

3.4
774 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 801 Grafton Street in Worcester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
801 Grafton Street, Worcester, MA
01604, United States

Hours

Reviews

3.4
774 reviews
5 stars
286
4 stars
144
3 stars
107
2 stars
46
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food quality, many reported issues with incorrect orders, cold food, and unsanitary conditions.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
  • AM
    Alex Dionne (MG42)
    Dec 29, 2025
    1.0
    I ordered a Taco Party Pack and it came with just beef in most of the tacos, Some had beef A huge glob of melted chese and 3 or 4 small flakes of lettuce. Some had what looked to be water (praying its not spit or something) in some of them. Completely disgusting and inedible.
  • VB
    Vania Banaru
    Dec 20, 2025
    1.0
    Stay 15 minutes for 4 things.. shame on her she making a food with her gloves and after go in line .. slow I a not robot is that answer..is not even one line driver served them only
  • TC
    Thomas curnin
    Dec 20, 2025
    1.0
    They like to leave pee on the bathroom floor and then close the store and then clean it up in the morning .......on top of that by law they are supposed to give people the money they are owed if they are fired up to 48 hours so this place is just terrible
  • JK
    Joseph K
    Dec 19, 2025
    3.0
    this location sucks. Got a 1 yesterday received wrong order. Got a #1 today, double checked with person at window and received wrong order. Being the only person in drive thru at lunch 2 days in row makes more sense now.
  • AA
    Adel.H
    Dec 6, 2025
    1.0
    Manager and drive thru makes you hate to come here! This was my first and certainly my last. They should be polite and not confuse there customers!

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 801 Grafton Street, Worcester?

Taco Bell is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell at 801 Grafton Street offer drive-through service?

Yes, the location offers drive-through service available daily from 9:00 AM to 3:00 AM.