Brand Certified
Stop & Shop
4.2(871 reviews)
Certified by Stop & Shop • Feb 22, 2026
Business Details
949 Grafton Street, Worcester, MA
01604, United States
Certified by Stop & Shop • Feb 22, 2026
(508) 791-8855
Certified by Stop & Shop • Feb 22, 2026
https://stores.stopandshop.com/ma/worcester/949-grafton-street
Certified by Stop & Shop • Feb 22, 2026
About
Certified by Stop & Shop • Feb 22, 2026
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Certified by Stop & Shop • Feb 22, 2026
Hours
Certified by Stop & Shop • Feb 22, 2026
Reviews
4.2
871 reviews
5 stars
458
4 stars
231
3 stars
102
2 stars
36
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly in the pharmacy and deli sections.
Pricing
Numerous reviews highlighted high prices compared to competitors, with some customers expressing frustration over rising costs and the expense of shopping there.
Store Condition
Feedback indicated that the store appears outdated and in need of a refresh, with some customers noting cleanliness while others reported issues with spoiled produce.
Checkout Experience
Several customers expressed dissatisfaction with the self-checkout system, citing inconvenience and a lack of staffed cashiers.
Product Availability
Customers appreciated the variety and availability of products, although some noted difficulties in finding specific items.
- DMDaniel MalonsonFeb 9, 20261.0Hopefully your whole family enjoys a good cat food sandwich because this stop and shop accidentally put up on the shelf cat food labeled as tuna!! 100's of cans sold only 27 returns.... Hmmmmm so that means they didn't put out a do not eat alert, I have an inside source that told me the shipment came in from warehouse and came with a stack of labels that said tuna... Not Tuna it's 9lives the sque said it is cat... Food...
- MHMichael HoskinsJan 28, 20261.0Well, when you moved to Massachusetts, please don’t go into this area because people are out of control. They think they have the right to park in the emergency zone and find for supermarket. It is not safe to park in front of a supermarket and spend 25 minutes inside parking in a safety zone.
- SAshane ahlmanJan 18, 20265.0Great customer service.
- JMJennifer McInnisJan 13, 20262.0I just bought these fresh cut roses. Half of them had what I assume to be damage from being left in the cold too long. I usually buy from them, this is terrible and theses roses should not have been wrapped for sale.
- JCjakelin claudeSep 26, 20254.0Precios muy elevados
Brand Certified Facts from Stop & Shop
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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