Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 68 Stafford St, Worcester, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today!
Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (508) 755-5808. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
722 reviews
5 stars
352
4 stars
203
3 stars
92
2 stars
29
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while many customers praise the helpfulness and friendliness of employees, there are notable complaints about rude behavior from management and issues with customer service.
Product Quality
Customers appreciate the fresh produce and bakery items, but there are complaints about expired products and inconsistent quality in certain items, such as deli meats.
Pricing
Many reviews indicate that the store is perceived as expensive, with some customers expressing frustration over pricing discrepancies and high costs compared to competitors.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Online Ordering Issues
There are significant complaints regarding the online ordering and pickup service, particularly concerning missing items and poor communication from management.
- VLValbona Lamaj3 days ago4.0Nice grocery store, I like the fact that the store has hired so many young people, however they need to be trained better on how to fill out the grocery paper bags, and and greet the customers. At the store you can find verity of fresh fruit and vegetables.
- DLDon LeeDec 28, 20255.0Great store for all of your basic cooking needs. Also, it's in a great location. Just note that main st can get a bit busy.
- JEJohn EldridgeDec 28, 20255.0This is my favorite grocery store. I do not like the way the app functions, but that is not on the fault of this location.
- NRNoel RaineyDec 28, 20255.0I am someone who has to eat gluten free for health reasons and I love that this section and their gluten free items are pretty well stocked! For anyone who needs information for Gluten Free items; it's a good spot to stock up on what you need! It's also a pretty quiet and clean store which is an added bonus to my sensory issues.
- AAAntoila80Dec 23, 20251.0This is my favorite neighborhood grocery store but I will stick to in-store shopping going forward, and pick up my groceries at the West Boylston Street one or Auburn going forward. Why? The other day, a third of my groceries was missing from my pick-up order. Mistakes happen as we're still in the times when human beings are picking and packing, but what was upsetting was that even when it was brought to the store manager's attention that a large portion of my order was still sitting in their delivery area, she made zero attempts to call or email an explanation. A few kind words of empathy can go a long way in placating an upset customer. Shaw's corporate customer service agents were extremely courteous and they reached out to the store with me on the phone after hours. The next day, I called the store again and picked up what was left. If the shoe was reversed and I walked out without paying for a third of my groceries, I would be in handcuffs for stealing. Needless to say, it felt very targeted - do they treat all their customers this way or certain ones? They do say the fish rots from the head down, so have they employed a new manager who doesn't value ALL customers regardless of her feelings about some? Perhaps she feels that she is only there to earn a paycheck and do her job. That's understandable. Please do your job well so that nobody needs to come back because of a mistake on your Associates part. It's the least one can do since Albertsons/Shaws's is paying you to represent them in the best capacity to the community that it serves.
Frequently Asked Questions About Shaw's
Does Shaw's accept SNAP EBT?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Shaw's near me accept Apple Pay?
Yes, Shaw's accepts Apple Pay and many other convenient payment methods!
How do you use Shaw's Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Shaw's for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Shaw's located at 68 Stafford St, Worcester, MA hiring?
Shaw's is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Shaw's now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Shaw's accept SNAP EBT for grocery purchases?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Can I use Apple Pay at Shaw's near me?
Yes, Shaw's accepts Apple Pay along with many other convenient payment methods.
How do I redeem Shaw's Points for discounts?
To use your Points, enter your phone number or swipe your Loyalty Card at a participating fuel station's pump before fueling. Points apply up to a 25-gallon limit and discounts will be automatically deducted at checkout after selecting Points in your Shaw's for U™ account.
Is Shaw's located at 68 Stafford St, Worcester hiring?
Yes, Shaw's is hiring and looking to build inclusive teams. Interested candidates can apply to join their friendly team of associates.
Can I send groceries as a gift through Shaw's?
Yes, Shaw's offers a grocery gifting option where you can send groceries to others by selecting 'Make this order a gift' at checkout and entering the recipient's information with an optional personalized message.
What are Shaw's store hours at the Worcester, MA location?
Shaw's at 68 Stafford St is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 6:00 AM to 9:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving and Christmas Day.
What pickup and delivery services does Shaw's offer?
Shaw's offers in-store pickup, curbside pickup, grocery delivery, same-day delivery, and no-contact delivery services to make shopping convenient and safe.
What nearby places can I visit in Worcester before or after shopping at Shaw's?
Near Shaw's, you can visit Putnam's Hallmark Shop for gifts and cards, enjoy a meal at Long Island Hot Dog & Restaurant, or relax at Pro Nails Plus salon. Webster Square Plaza is also nearby, offering additional shopping options.
Are there convenient financial services near Shaw's Worcester location?
Yes, near Shaw's you can find services like Coinme for currency exchange, Western Union for money transfers, TD Bank, and Rockland Trust Bank ATMs for your banking needs.
How can nearby transit or retail services help when visiting Shaw's Worcester?
Nearby stores like the Sprint Store provide mobile phone services if you need connectivity, and retailers such as DTLR and Avenue offer shopping options. These locations make your visit to Shaw's part of a convenient and diverse shopping experience.