Pizza Hut

3.9
713 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 349 Grafton St in Worcester, MA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
349 Grafton St, Worcester, MA
01604, United States

Hours

Reviews

3.9
713 reviews
5 stars
348
4 stars
168
3 stars
80
2 stars
37
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including wrong orders, unhelpful staff, and long wait times.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about cold, soggy pizzas and incorrect toppings.

Cleanliness

Some customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, describing it as overpriced compared to competitors.

Positive Experiences

Despite the negatives, some customers had positive experiences, praising friendly staff and good food.
  • MW
    Miranda Wright
    Dec 17, 2025
    1.0
    I ordered cheese sticks. This girl gave me garlic cheese toast which I could get at family dollar if I wanted that. I was SICK after. It was 6.73 I have her $22 SO I COULD GET NO $1 BILLS BACK wouldve been $15 and the change back and she took the $2 into her own pocket IN FRONT OF ME and put $20 on there. Horrible service, theft, and wrong food. Worst location ever.
  • HH
    himaster
    Dec 8, 2025
    1.0
    I ordered 2 of the massive cookies at 10:00pm they told me to wait 25 minutes I called around 10:55 no answer Make your delivery batter for gods sake
  • JM
    Julio Marcel
    Oct 20, 2025
    3.0
    No offense stop being cheap on delivery orders,you guys always cheap out, any delivery order I’ll have compared to when I order pick up ,plus no way I can make a complain about my pizza on the app ,I order the Nashville chicken pizza but where’s my damn spice seasoning Just a plain cheese and chicken pizza and dude BARLEY ANY DAMN DRIZZLE stop being cheap and make the orders with passion not misery
  • FA
    Francisco A. Morales Rodríguez (Ata)
    Oct 20, 2025
    5.0
    Buen servicio, tiempo de espera aproximadamente 30 minutos para preparación del pedido, el lugar ofrece zona para comer en el mismo lugar.
  • CC
    Chris Cowgill
    Oct 18, 2025
    3.0
    Clean place but staff not very helpful. Ordered online for pickup, ask to use the bathroom but I was told the key was locked inside the bathroom. This by a person exiting the staff bathroom right next to it. The Internet prices I paid were more expensive than the prices listed in the restaurant. I brought that to the cashier's attention and I was told the prices just changed. No action on resolving my overpayment. I was the only one waiting and the cashier just stood there while another employee put my order in a insulated bag. Once that person went back to the kitchen she pulled it out. Not very efficient. I'm sorry I added a tip ahead of time if I only knew. Maybe delivery is better? You may get cheaper prices if you order in store.

Frequently Asked Questions About Pizza Hut

What is the address of Pizza Hut in Worcester, MA?

Pizza Hut is located at 349 Grafton St, Worcester, MA 01604.

What are the opening hours for dine-in or takeout at Pizza Hut Worcester?

Pizza Hut Worcester is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday for takeout and dine-in services.