McDonald's

3.3
1120 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
595 Mill St, Worcester, MA
01603, United States

Hours

Reviews

3.3
1,120 reviews
5 stars
372
4 stars
211
3 stars
201
2 stars
102
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Freshness

Many reviews highlighted that food quality varied, with some meals being fresh and hot, while others were served cold or incorrect.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was spotless, while others mentioned dirty facilities.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to frustration among customers.

Operational Hours

Several customers expressed dissatisfaction with the accuracy of the posted hours, particularly regarding late-night service.
  • WR
    Wrench Master Auto Repair
    Nov 15, 2025
    1.0
    Order at the drive through and specifically ask for no eggs or cheese on a breakfast sandwich and this is the third time no matter what that they ignored the customer request specially after waiting 10 min for the food, then when I ask to make it right they said they couldn’t because it will take a while so this is ridiculous, had to get money back . Service is horrible not good attention to the customer
  • RL
    Rose Lee
    Oct 20, 2025
    5.0
    I needed to meet someone for work in an easily accessible location, and she suggested this McDonalds. I was hesitant because the reviews seemed kind of low but agreed to go anyway. I have not eaten in McDonalds in years. I ordered a Filet O Fish meal. It was promptly brought to my table. Everything was freshly made and hot, the soda refills were free, and the location was spotless. The team on duty was hard working and polite. I appreciated my visit here; they are a model establishment.
  • MC
    Michael Cavenas
    Oct 1, 2025
    5.0
    Always get 2 double cheeseburgers on the Value Menu all over. Came out hot, juicy and delicious...first time in a while. Recommend this location!
  • SM
    Susan MacDowell
    Sep 26, 2025
    3.0
    Basic McDonalds...food was standard, prompt, and warm. Facilities were clean. No PlayPlace.
  • KH
    K Ham
    Sep 20, 2025
    1.0
    Online and on the app says they are open 24hrs on Fri &Sat. I stopped in at 4am on Sat for a coffee and was told they were closed

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 595 Mill St, Worcester?

McDonald's at 595 Mill St, Worcester is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 2:00 AM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 2:00 AM on Sunday.