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McDonald's

3.3
(1135 reviews)

Business Details

595 Mill St, Worcester, MA
01603, United States
(508) 754-8812
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
595 Mill St, Worcester, MA
01603, United States

Hours

Reviews

3.3
1,135 reviews
5 stars
376
4 stars
214
3 stars
205
2 stars
102
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty facilities and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with food quality at times.
  • LL
    Laura Lenahan
    Feb 16, 2026
    1.0
    Some food sauce of some kind on walls , French fries in between seat cushions . Attention to cleaning detail is not their strong suit.
  • EO
    E O
    Feb 9, 2026
    5.0
    Once again a very great play to get breakfast. Never have to wait very very efficient.
  • JB
    jonathan boulanger
    Jan 13, 2026
    5.0
    This is a pretty good mcdonalds. The food gets a 4 because well its a McDonald's but the staff ate courteous, there are always a few veterans here so you know the atmosphere is great.
  • RN
    Richard Njenga
    Dec 10, 2025
    3.0
    They pulled the usual "Do you mind pulling up and parking up there we'll bring your order out" An associate came up with a bag and asked me what my order was, showed them the receipt. She had the wrong order out. They went back in with my receipt, then came out with 'my order'. Guess what? They messed my order up. Got an extra burger in my bag for waiting too long, I guess. I didn't want an extra burger, just you not to waste my time. Otherwise it defeats the purpose of 'FAST FOOD'!
  • TC
    T C
    Dec 5, 2025
    1.0
    Person who took my order was not pleasant at all. My order and my change were incorrect. Will not visit this location again.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 595 Mill St, Worcester?

McDonald's at 595 Mill St, Worcester is open from 5:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 2:00 AM Monday through Wednesday, 5:00 AM to 4:00 AM on Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 2:00 AM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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