McDonald's

3.4
2076 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
995 Main Street, Worcester, MA
01603, United States

Hours

Reviews

3.4
2,076 reviews
5 stars
741
4 stars
371
3 stars
328
2 stars
204
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and areas where food is prepared.

Order Accuracy

Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some customers noting that food was cold or not fresh.
  • WW
    W Walter
    1 day ago
    1.0
    All seven McDonald’s locations in Worcester have been unavailable on DoorDash for over a month, even though they’re open. It’s really frustrating for anyone trying to get delivery.YES I HAVE PROOF if corporate wants to see!
  • KC
    Kimberly Calderon
    1 day ago
    1.0
    She should be gone disrespectful toward door dasher and costumer went there it’s very terrible
  • RV
    Rebecca Rios De Velez
    3 days ago
    1.0
    Manager she is horrible with delivery drivers she has no customer service experience super rude and take a very long time with orders very unprofessional person her presentation is horrible wish I never have to encounter her anymore very bad experience with her smh 😒🙁😡 she need to be demoted from her position this is not what she should be showing her employees bad example
  • JW
    John Wang
    Jan 1, 2026
    1.0
    How do you guys forget sauce all the time is the managers telling you stop giving out sauce? Like why eat nuggets without sauce? Why ask what sauce and you can’t even give it?
  • IE
    Idong Essien
    Dec 25, 2025
    1.0
    I keep saying i won't go back to this particular mcdonalds but i always go back bc they're the closest to where i live and 7 out of 10 times they need up my orders

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 995 Main Street, Worcester, MA?

Delivery is available 24/7 on Monday, Thursday, Friday, Saturday, and Sunday; from 5:00 AM to 12:30 AM on Tuesday; and from 5:00 AM to 11:59 PM on Wednesday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24 hours a day, seven days a week.