Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,128 reviews
5 stars
430
4 stars
218
3 stars
199
2 stars
88
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
There were numerous complaints about food quality, including stale items, incorrect orders, and sanitation issues.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and unclean tables.
Staff Competence
Many reviews highlighted issues with staff understanding orders, leading to frequent mistakes and dissatisfaction.
- WWW Walter1 day ago1.0All seven McDonald’s locations in Worcester have been unavailable on DoorDash for over a month, even though they’re open. It’s really frustrating for anyone trying to get delivery.YES I HAVE PROOF if corporate wants to see!
- RGRob G1 day ago3.0The problem now with any McDonalds is you have lost the customer to computers. Many elderly visit and the staff at the register doesn’t exist. It seems like corporate is concerned more with the bottom line and NOT the customer relationship…
- HMHeather McManusNov 13, 20252.0You charge extra if someone wants tap water instead of soda with their meals? Had an interesting conversation just now.
- RDRaul DeversOct 27, 20255.0Es un lugar muy limpio me siento seguro para comer en el por la limpieza que se puede ver y el personal también diferente a otros lugares de comida Rapida como algunos de w
- NHNinwa HannaAug 31, 20251.0They literally cooked flies into the sandwich. Absolutely disgusting and raises major sanitation concerns. I come to this location very frequently and I’m appalled. Clearly the flies were cooked so they had been there for a long time. Huge health hazard and extremely disgusted.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 982 Grafton Street, Worcester?
McDonald's at 982 Grafton Street is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for McDonald's at this location?
You can order online through the McDonald's delivery website or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any coffee shops near this McDonald's where I can grab a coffee?
Nearby coffee shops include Dunkin Donuts and Starbucks, both great options to grab a coffee before or after your visit to McDonald's.
Is there a car wash near the McDonald's where I could clean my car?
Yes, ScrubaDub (Car Wash) is nearby, so you can conveniently get a car wash close to your visit at McDonald's.
If I need automotive parts or services near McDonald's, where should I go?
Nearby automotive services include AutoZone, Goodyear Auto Service, Jiffy Lube, Just Tires, Batteries Unlimited, and O'Reilly Auto Parts.
Are there fitness centers close to this McDonald's location?
Yes, East Coast Fitness and Snap Fitness gyms are located near this McDonald's, perfect for a workout before or after your meal.