Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,122 reviews
5 stars
429
4 stars
217
3 stars
198
2 stars
86
1 star
192
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Some customers noted that the restaurant is clean and well-maintained, while others raised serious sanitation concerns, including flies in food and unclean tables.
Service Quality
Customer service experiences varied widely; some praised friendly staff, while many reported rude service, long wait times, and frequent order mistakes.
Food Quality
Food quality was inconsistent, with complaints about stale fries, incorrect orders, and old or burnt food, but some customers enjoyed their meals.
Efficiency
The drive-thru service was often criticized for being slow and disorganized, with multiple reports of long waits and confusion in order processing.
Overall Experience
Overall, the location received mixed reviews, with some customers satisfied with their quick meals while others expressed frustration over poor service and food quality.
- HMHeather McManusNov 13, 20252.0You charge extra if someone wants tap water instead of soda with their meals? Had an interesting conversation just now.
- RDRaul DeversOct 27, 20255.0Es un lugar muy limpio me siento seguro para comer en el por la limpieza que se puede ver y el personal también diferente a otros lugares de comida Rapida como algunos de w
- NHNinwa HannaAug 31, 20251.0They literally cooked flies into the sandwich. Absolutely disgusting and raises major sanitation concerns. I come to this location very frequently and I’m appalled. Clearly the flies were cooked so they had been there for a long time. Huge health hazard and extremely disgusted.
- JRJennifer RivasAug 24, 20252.0i genuinely think the worker there don’t know how to properly cook some fries, every time i order something the fries are stale or they look old. You guys need to do better
- DKDEMONIC KHILLERAug 18, 20251.0Regrettable. I was really, really hungry. I wont eat there again. They keep ketchup only behind the counters now. The fountain drinks tasted like frozen syrup. Yuck! I had to dump the entire drink. So grossed out!!! I had to inspect the food. My bread was mushed. If your going to insist on being able to work here do your job right.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 982 Grafton Street, Worcester?
McDonald's at 982 Grafton Street is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, you can order delivery 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for McDonald's at this location?
You can order online through the McDonald's delivery website or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any coffee shops near this McDonald's where I can grab a coffee?
Nearby coffee shops include Dunkin Donuts and Starbucks, both great options to grab a coffee before or after your visit to McDonald's.
Is there a car wash near the McDonald's where I could clean my car?
Yes, ScrubaDub (Car Wash) is nearby, so you can conveniently get a car wash close to your visit at McDonald's.
If I need automotive parts or services near McDonald's, where should I go?
Nearby automotive services include AutoZone, Goodyear Auto Service, Jiffy Lube, Just Tires, Batteries Unlimited, and O'Reilly Auto Parts.
Are there fitness centers close to this McDonald's location?
Yes, East Coast Fitness and Snap Fitness gyms are located near this McDonald's, perfect for a workout before or after your meal.