Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,919 reviews
5 stars
730
4 stars
420
3 stars
336
2 stars
123
1 star
310
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews reported unsanitary conditions, including cockroaches and dirty restrooms.
Service Quality
Customers frequently mentioned rude and unhelpful service, with several instances of miscommunication and order inaccuracies.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Many customers expressed frustration over long wait times for food, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews pointed out poor management practices, including unprofessional behavior and lack of responsiveness to customer complaints.
- WWW Walter1 day ago1.0All seven McDonald’s locations in Worcester have been unavailable on DoorDash for over a month, even though they’re open. It’s really frustrating for anyone trying to get delivery.YES I HAVE PROOF if corporate wants to see!
- ASAlex StallmanDec 29, 20251.0There were rats on the ground and in the toilet, it was a battle, poop was on the floor and it was horrible l. I ordered a 20 piece and got 15 nuggets this is awfully the worst place ever I’m going vegan.
- JSJeremy StrattonDec 22, 20251.0I was waiting to pick up a DoorDash order. The manager approached me and asked what I was waiting for. I told her I was picking up a DoorDash order that was already 10 minutes late. Her response was I don’t care about that. I just wanted to know if you Placing an order of picking up. So if you don’t want cold fries and actually want your order to be prepared on time, I guess you should order elsewhere cause this manager does not care if your food is late or cold
- KCKevin CarbonneauDec 22, 20251.0Unhelpful and rude service. Not clean. Avoid if you can.
- TPThisaru PereraDec 6, 20253.0Ordered a Bacon Buffalo Ranch McCrispy and this is what the bacon looks like. Tasted worse than it looks. I paid $6+ for this... Worst part: The McDonald's app has no way to contact customer service, so customers need to return to the location they ordered their food from and speak with someone. I won't be able to do that for this because I ordered it at 12 am, picked up after waiting 20 minutes in the drive-thru and only saw it once I got home. Terrible customer service, McDonald's!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 465 Shrewsbury St, Worcester?
McDonald's in Worcester is open 24 hours a day from Monday to Sunday, with slightly adjusted hours on Thursday opening at 5:00 AM until 4:00 AM the next day for dine-in, and drive-thru service available nearly 24/7.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's provides various services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's online or via a mobile app?
You can order McDonald's online via the delivery URL or by using the McDonald's app available in the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Worcester?
McDonald's accepts multiple payment methods including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food does McDonald's in Worcester offer?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream and frozen desserts, and more, made with quality ingredients.
Does this McDonald's location have drive-thru service?
Yes, McDonald's at 465 Shrewsbury St has a drive-thru that operates nearly 24 hours daily, except on Thursdays when it opens at 5:00 AM and closes at 4:00 AM the next day.
Which banks are located near McDonald's Worcester?
Nearby banks include M&T Bank, People's United Bank, and Fidelity Bank, which could be convenient if you need financial services before or after your meal.
Are there any healthcare or medical facilities near McDonald's Worcester?
Yes, there are multiple nearby healthcare facilities such as ARCpoint Labs of Worcester, Wells Healthcare Pharmacy, plus several doctors and mental health practitioners.
What entertainment or recreational spots can I visit near McDonald's Worcester?
Nearby options include the Fourth & One Club for dancing and Sculpt Pilates studio for fitness and recreation, great for activities before or after dining.
Are there any other food or grocery places near McDonald's Worcester?
Yes, Alicia's Spice Co., a grocery store and food service distributor, and Terra Brasilis Restaurant, a Brazilian restaurant, are close by for varied dining or shopping experiences.