Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,910 reviews
5 stars
731
4 stars
420
3 stars
334
2 stars
122
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times and incorrect orders being common complaints.
Food Quality
There were numerous mentions of food being served cold, incorrect orders, and issues with food preparation, including raw or poorly assembled items.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms, with some reporting unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
- DMDennis MeagherNov 11, 20251.0Every time I go here my order is incorrectly and inaccurately made. I went last week for the first time and ordered a 6 piece and got a 4 piece. I came back with my wife and showed my receipt and got a fresh 6 piece on top of my wife’s burger with only cheese, ketchup and mustard on the way to the hospital. It had onions on it and my wife is allergic. After the hospital we went back to get the right burger and I complained and requested a gift certificate and was handed another burger for my wife and received a coupon for a free small fry… on the way home my wife opened the burger to find extra onions and pickles with no ketchup, mustard or cheese. I was infuriated… I went back from work the next day and told the manager about my 4 trips to that McDonald’s for their four mistakes. She gave me any meal I wanted on the house. I accepted this as a sufficient apology… today I decided to download the mobile app thinking it would be easier for my orders to be written instead of trying to ask someone for a sauce that doesn’t know how to speak English and receive a handful of salt… my burger was correct but I still got a 4 piece when I ordered 6 and payed for 6 in the mobile app… this place is literally an embarrassment to all McDonald’s’.
- JDJoshua DeNoncourNov 7, 20252.0Waited several minutes behind a single car in the drive thru, only to receive a McCrispy that's barely half the size of the bun (again)
- JSJames StevensonNov 5, 20251.0I live on shrewsbury st. It’s a 5 minute walk to this McDonald’s or 1 minute drive… it’s literally faster for me to drive to the Lincoln st McDonald’s instead and get my food in less time. They’ll make you wait 20 minutes in line then when you get to the front they’ll have you park for another 10 minutes for just 2 mcchickens.
- RArobert astrellaNov 5, 20251.0Place sucks. Wait forever for food and when it comes the order is wrong. First and last time here.
- EIEndless InfernoNov 1, 20255.0Idk what happened; but this McDonald's has been on point the last month. Great job, keep it up.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 465 Shrewsbury St, Worcester?
McDonald's in Worcester is open 24 hours a day from Monday to Sunday, with slightly adjusted hours on Thursday opening at 5:00 AM until 4:00 AM the next day for dine-in, and drive-thru service available nearly 24/7.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's provides various services including curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's online or via a mobile app?
You can order McDonald's online via the delivery URL or by using the McDonald's app available in the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Worcester?
McDonald's accepts multiple payment methods including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food does McDonald's in Worcester offer?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream and frozen desserts, and more, made with quality ingredients.
Does this McDonald's location have drive-thru service?
Yes, McDonald's at 465 Shrewsbury St has a drive-thru that operates nearly 24 hours daily, except on Thursdays when it opens at 5:00 AM and closes at 4:00 AM the next day.
Which banks are located near McDonald's Worcester?
Nearby banks include M&T Bank, People's United Bank, and Fidelity Bank, which could be convenient if you need financial services before or after your meal.
Are there any healthcare or medical facilities near McDonald's Worcester?
Yes, there are multiple nearby healthcare facilities such as ARCpoint Labs of Worcester, Wells Healthcare Pharmacy, plus several doctors and mental health practitioners.
What entertainment or recreational spots can I visit near McDonald's Worcester?
Nearby options include the Fourth & One Club for dancing and Sculpt Pilates studio for fitness and recreation, great for activities before or after dining.
Are there any other food or grocery places near McDonald's Worcester?
Yes, Alicia's Spice Co., a grocery store and food service distributor, and Terra Brasilis Restaurant, a Brazilian restaurant, are close by for varied dining or shopping experiences.