McDonald's

3.5
1871 reviews
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Business Details

529 Southwest Cutoff, Worcester, MA
01607, United States
(508) 752-1097
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
529 Southwest Cutoff, Worcester, MA
01607, United States

Hours

Reviews

3.5
1,871 reviews
5 stars
641
4 stars
410
3 stars
336
2 stars
160
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to be fulfilled.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Cleanliness and Safety

Several reviews mentioned cleanliness issues, particularly in the bathrooms, and concerns about the safety of the environment around the restaurant.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of professionalism.
  • WW
    W Walter
    1 day ago
    1.0
    All seven McDonald’s locations in Worcester have been unavailable on DoorDash for over a month, even though they’re open. It’s really frustrating for anyone trying to get delivery.YES I HAVE PROOF if corporate wants to see!
  • LW
    Lukasz W.
    3 days ago
    1.0
    Like every other mcdonalds. This place sucks also. No one will take your order they just stand around talking amongst one another. Go to teds pizza down the street. Probably same price and better food
  • TH
    The Hobeyone
    Dec 28, 2025
    3.0
    I ordered one of the $6 meal deals. The french fries looked like sticks and were about as appetizing. The double burger and nuggets were mediocre. The rootbeer soda was bland. The drive thru was ok. The parking lot still had a noticable amount of snow on it even though it had been plowed. Store is located on US 20 just off the I-90 ,US-20,MA-146, RT-122A interchange. Paid in cash and no pennies given.
  • JW
    Jack Ward
    Dec 23, 2025
    2.0
    they undercook the quarter pounds a lot of the time.. gross. ugh
  • KG
    Kendric Gonda
    Dec 5, 2025
    1.0
    I'm disappointed in their mcflurries. They no longer mix in the toppings, it's just sprinkled on top. It's also 3x the price of a soft serve for basically the same thing.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 529 Southwest Cutoff, Worcester?

McDonald's at 529 Southwest Cutoff, Worcester, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.