Jimmy John's

4.2
258 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1 Mercantile St, Worcester, MA
01608, United States

Hours

Reviews

4.2
258 reviews
5 stars
159
4 stars
50
3 stars
20
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some praised friendly and fast service, others reported rude behavior and poor management.

Food Quality

The quality of food is inconsistent; many customers enjoyed the fresh ingredients and taste, while others complained about portion sizes and stale bread.

Pricing

Customers noted that the sandwiches are relatively expensive for the portion sizes, leading to mixed feelings about value for money.

Cleanliness

The restaurant's cleanliness received positive feedback, although some reviews mentioned issues like sticky tables and unsanitary conditions.

Accessibility

Parking and access to the location were frequently criticized, especially during events, making it difficult for some customers to visit.
  • AA
    Aref Aasi
    Dec 18, 2025
    4.0
    After a long time of hearing about Jimmy John’s from my friends, finally I gave it a try and got sandwiches. It was very good and affordable for size. The tastes were great!
  • SM
    Samm Marz
    Nov 22, 2025
    1.0
    I just went there for the first time to buy something because I'd heard great things about it. I went over to order, greeted the guy there, but he didn't respond. He gave me a nasty look, then he had a loaf of bread in his hands, threw it down, and rudely asked me what I wanted. I just left. They shouldn't have people like that working there if they're going to serve customers so rudely. 👎
  • CS
    C S
    Aug 25, 2025
    4.0
    Always taken cared of me on lunch, sandwiches rdy for pick up by time I get in with app 9/10 times.
  • LH
    Lee Helt
    Aug 16, 2025
    3.0
    Terrible parking and access.
  • DL
    D L
    Aug 10, 2025
    3.0
    The subs are always great but they are so expensive! I really like subs but I really can't go here that often because of the high price of the subs.