Dunkin'

3.8
348 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
845 Main St, Worcester, MA
01610, United States

Hours

Reviews

3.8
348 reviews
5 stars
164
4 stars
68
3 stars
46
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and frequent order mistakes.

Food Quality

Many reviews indicated dissatisfaction with food quality, including undercooked items and incorrect orders.

Customer Experience

Several customers expressed frustration with communication barriers and lack of responsiveness from staff.

Cleanliness

Some customers noted that the location was not clean and lacked basic facilities like restrooms.

Positive Feedback

Despite the negative comments, there were also positive remarks about the coffee quality and some friendly staff interactions.
  • SB
    Shelitza Ortiz Betancourt
    Oct 26, 2025
    1.0
    Horrible service the woman with the blond and black hair made the worst signature caramel craze latte I’ve ever tried and they had no donuts
  • SR
    Solymar Rodríguez
    Jul 5, 2025
    1.0
    La orden no llega completa el servicio al cliente fatal y encima no te devuelven el dinero
  • MJ
    Mario Jacelli
    Jun 10, 2025
    5.0
    Great place for a snack or a drink! 👍
  • AC
    Ariel Callaschai
    Apr 17, 2019
    1.0
    No bathroom, rude

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Worcester, MA?

Dunkin' in Worcester, MA is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.