Dunkin'

3.8
486 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
543 Lincoln St, Worcester, MA
01605, United States

Hours

Reviews

3.8
486 reviews
5 stars
220
4 stars
99
3 stars
74
2 stars
30
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

Several reviews mentioned food items being served cold, burnt, or incorrect, leading to dissatisfaction.

Cleanliness

The cleanliness of the establishment, particularly the bathrooms, was criticized by multiple customers.

Staff Performance

While some staff members received praise for being friendly and attentive, others were noted for being inattentive or unprofessional.

Product Availability

Customers expressed frustration over frequently being out of popular menu items, such as pumpkin donuts.
  • MM
    Mikalai Malinouski
    Nov 16, 2025
    1.0
    Restroom locked only for customers but hasn't been cleaned for weeks
  • BB
    Biko Baz
    Oct 13, 2025
    3.0
    Whatever they got going on their phones is more important than getting customers in and out in a timely fashion. On par for the area though 😳🤐
  • JC
    J CR
    Sep 13, 2025
    1.0
    I will not stop here again. just because of the service; not friendly, dirt bathroom. I order my favorite the maple sugar bacon breakfast sandwich wow it was the worse, old cold and dry. I always say location matters. Lincoln st in Worcester.
  • SA
    S A
    Aug 29, 2025
    5.0
    The guy at the counter said that there's no milk in their pumpkin flavored coffee. Thankfully, after I asked the 2nd guy who knew more, he informed me that there actually was milk in the mix and saved me from a long day on the toilet. The atmosphere is typical of a DD but this one doesn't have outdoor seating. We did what most others seemed to be doing and sat outside in the parking lot in our cars to eat. All in all it was pretty good. My black coffee was piping hot and my uncle's was chock full of cream and sugar, just like he likes it. He ate his Boston cream donut so fast that I can't even comment on how it looked! 😅
  • SL
    S L
    Aug 24, 2025
    1.0
    They never have any pumpkin donuts. Doesn’t matter how late or early you go….

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 543 Lincoln St, Worcester, MA?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:30 PM and on Sunday from 6:30 AM to 7:30 PM.

What seasonal drinks are available at Dunkin' during the holiday season?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.