Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
460 reviews
5 stars
224
4 stars
98
3 stars
54
2 stars
15
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and mistakes with orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders and preparation, leading to frustration.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and issues with the location's environment, including homeless individuals blocking access.
Staff Friendliness
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Speed of Service
Customers noted inconsistent service speed, with some experiencing long wait times, especially during busy hours.
- ITIRIE TRAVELS5 days ago1.0Trash
- APAniah PadillaNov 24, 20251.0There have been multiple occasions where they lock the doors hours before closing time. Every time I go through the drive thru, they don’t pay attention to your order and just talk to each other. Very bad customer service.
- RKREVANTH KOct 8, 20252.0The service is terrible they don’t listen to your instructions and mess up your Drink every time.
- JLJose LopezSep 17, 20251.0It's 5:30 in the afternoon and every door is locked...If the employees are scared to work the area they need to relocate,it's extremely frustrating for the ones who like to go in..
- JNJuan Diego Quintero NietoAug 14, 20253.0Good!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Worcester, MA?
Dunkin' in Worcester, MA is open daily from 4:30 AM to 9:00 PM on weekdays and from 5:00 AM to 9:00 PM on weekends.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What kinds of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals, catering to a variety of daytime dining needs.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab-and-go experience.
What new seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru service for convenient ordering and pickup.
What specialty items is Dunkin' known for at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea at this location.
Are there other Dunkin' locations near this Worcester store?
Yes, there are multiple other Dunkin' locations nearby, which can be convenient if this store is busy or closed.
What nearby places can I visit before or after grabbing coffee at Dunkin'?
Nearby, you can visit King Chef for Chinese cuisine, Family Dollar for shopping, and Hope Dental Worcester for dental services, making it convenient to combine errands with your Dunkin' visit.
How can nearby transit or services like USA Limo & Car Service help me visit this Dunkin' location?
You can use nearby transportation services like USA Limo & Car Service for convenient transit to and from the Dunkin' store, especially if you do not have a personal vehicle.