Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor communication.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing ingredients.
Cleanliness
The location is generally noted for being clean, with some reviews specifically mentioning clean bathrooms.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and delays.
Product Quality
Quality of food and drinks is inconsistent, with complaints about burnt items and incorrect drink preparations.
TC
T C
Oct 30, 2025
4.0
Staff was very helpful. Customer service was on point. Food ordered was fresh.
MG
Marilyn Gonzalez
Sep 9, 2025
1.0
On 9-9-2025@ 4 Pm I purchased 2 coffee the coffee was made wrong and the service at the drive-thru was terrible
FN
Francis Naughton
Jul 28, 2025
1.0
I've only gone to this location a hand full of times and after today I nominate them to be the worst in Worcester. The coffee's I've gotten were either wrong or only half full, the food here is always burnt/stale. Do yourself a favor and go 5 minutes out of your way to the main st Dunks.
DG
Dan Gauthier
Jul 10, 2025
5.0
Great workers
W3
Williams Perez 33
Jul 1, 2025
5.0
Excelente servicio, buen atención, recomendadicimo, buena experiencia en este local...