Dunkin'

4.0
367 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
640 Park Ave, Worcester, MA
01603, United States

Hours

Reviews

4.0
367 reviews
5 stars
191
4 stars
77
3 stars
46
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and missing ingredients.

Cleanliness

The location is generally noted for being clean, with some reviews specifically mentioning clean bathrooms.

Speed of Service

Service speed varies; some customers appreciate quick service, while others report long wait times and delays.

Product Quality

Quality of food and drinks is inconsistent, with complaints about burnt items and incorrect drink preparations.
  • TC
    T C
    Oct 30, 2025
    4.0
    Staff was very helpful. Customer service was on point. Food ordered was fresh.
  • MG
    Marilyn Gonzalez
    Sep 9, 2025
    1.0
    On 9-9-2025@ 4 Pm I purchased 2 coffee the coffee was made wrong and the service at the drive-thru was terrible
  • FN
    Francis Naughton
    Jul 28, 2025
    1.0
    I've only gone to this location a hand full of times and after today I nominate them to be the worst in Worcester. The coffee's I've gotten were either wrong or only half full, the food here is always burnt/stale. Do yourself a favor and go 5 minutes out of your way to the main st Dunks.
  • DG
    Dan Gauthier
    Jul 10, 2025
    5.0
    Great workers
  • W3
    Williams Perez 33
    Jul 1, 2025
    5.0
    Excelente servicio, buen atención, recomendadicimo, buena experiencia en este local...

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 640 Park Ave, Worcester, MA?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does Dunkin' at 640 Park Ave offer delivery and curbside pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services at this location.