Dunkin'

3.7
301 reviews

Business Details

421-427 Main St, Worcester, MA
01608, United States
(508) 791-5096
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
421-427 Main St, Worcester, MA
01608, United States

Hours

Reviews

3.7
301 reviews
5 stars
138
4 stars
61
3 stars
34
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction and frustration.

Staff Performance

While some customers praised the morning staff for their efficiency and friendliness, others noted that weekend staff were often rude and unhelpful.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty tables and a lack of bathroom facilities.
  • JM
    J Marie
    Jan 21, 2026
    1.0
    The 2 refreshers i bought this more were not even drinkable! Disgusting! Refreshers are very simple, why does mines taste so watery and sour. Not only were the drinks disappointing so was the attitude of the blonde cashier. This was my 1st time going here in 13 years... never again!
  • HM
    Hailey Metallic
    Sep 30, 2025
    5.0
    The ladies that work in the early mornings are AMAZING! So kind & never misses! ♡ them ladies make my day each morning! 🫶🏼
  • LV
    lahari vemuri
    Sep 3, 2025
    1.0
    Staff doesn't even listen to what you want to order
  • OP
    Orquídea Portorreal
    Jul 29, 2022
    2.0
    Mr. owner, I frequent your business, and you have an employee, an older lady who apparently has a phobia of Latinos because I don't speak English, I try more, the other employees understand and look for a way, but this lady always responds with a very ugly attitude, and I'm not going to ask or beg, I'm going to buy, to spend my money so that on top of that they treat me like that, I feel discriminated against, be careful with the treatment of customers. That lady should be ashamed because her accent is not English, but we Latinos care about learning other languages ​​and we respect them.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Worcester, MA?

Dunkin' in Worcester is open from 5:00 AM to 5:00 PM Monday and Wednesday to Friday, 6:00 AM to 2:00 PM on Tuesday, and 6:00 AM to 3:00 PM on weekends.

Can I order Dunkin' products for delivery or curbside pickup?

Yes, Dunkin' offers delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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