Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
300 reviews
5 stars
138
4 stars
61
3 stars
34
2 stars
7
1 star
60
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some praise the morning crew for their efficiency and friendliness, while others report rude and unprofessional behavior from certain employees.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
Customer Service
Overall customer service is inconsistent, with several reviews highlighting poor communication and a lack of attentiveness from staff.
Cleanliness
The cleanliness of the location has been criticized, with reports of dirty tables and a lack of basic amenities like bathrooms.
Speed of Service
While some customers appreciate the quick service during busy times, others have experienced long wait times and disorganization.
- HMHailey MetallicSep 30, 20255.0The ladies that work in the early mornings are AMAZING! So kind & never misses! ♡ them ladies make my day each morning! 🫶🏼
- LVlahari vemuriSep 3, 20251.0Staff doesn't even listen to what you want to order
- JDJennifer DrewJul 25, 20251.0Food. Every part of the order wrong. I asked for a hot mocha with no sugar. They gave me a latte With sugar .. completely undrinkable. Asked for a sourdough sandwich to have sausage instead of bacon, and they give me Only bacon and still charged me the sausage like an add on. Service, took 10 minutes because they kept skipping my order despite having been in line first. Then between the two of them, said there was a translation misunderstanding and then they just Guessed what I wanted, without asking me to repeat it, which i kindly would have. NOT a recommended. Only reason I didnt settle right then was that they were making me late for work and it was 90 degrees outside
- RMRebeca MontañoJun 18, 20251.0The worst experience, customer service was very bad, I used a gift card for payment and at first they didn't want to swipe the card, then after they swiped it, they threw it back at me, very despotic, not friendly at all. Dunkin donuts from main Street in front of city hall is not a friendly place.
- SNsafatul nasrinJun 11, 20251.0One of employees doesn’t know how to respect customers she super rude with customers and very unprofessional employees
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Worcester, MA?
Dunkin' in Worcester is open from 5:00 AM to 5:00 PM Monday and Wednesday to Friday, 6:00 AM to 2:00 PM on Tuesday, and 6:00 AM to 3:00 PM on weekends.
Can I order Dunkin' products for delivery or curbside pickup?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What new holiday drinks are available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Does this Dunkin' location serve breakfast and lunch?
Yes, this Dunkin' location serves breakfast, lunch, and brunch.
How can I order Dunkin' ahead to save time?
You can order ahead using the Dunkin' app available on iOS and Android, or order online via their order URL for a quick grab and go experience.
What types of food and drinks are Dunkin' known for at this location?
Dunkin' offers a variety of espresso drinks, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at Dunkin' Worcester?
Yes, Dunkin' Worcester offers free Wi-Fi to customers.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby places include Live Action Escapes for fun escape rooms, La Central Bakery and Cafe for more food options, and Splatter Lanes if you enjoy art galleries and art schools.
Are there other coffee shops near Dunkin' in Worcester?
Yes, Blue Shades and another Dunkin' location are nearby for additional coffee and smoothie options.
How can nearby businesses like Weston & Sampson or Pride Junk Removal assist me when visiting Dunkin'?
If you're visiting Dunkin', nearby businesses like Weston & Sampson engineering services or Pride Junk Removal rental services might be useful for your professional or home needs while you're in the area.