Dunkin'

3.8
358 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

1283 Main St, Worcester, MA
01603, United States
(508) 798-2159
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1283 Main St, Worcester, MA
01603, United States

Hours

Reviews

3.8
358 reviews
5 stars
163
4 stars
73
3 stars
50
2 stars
21
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and poorly made drinks.

Cleanliness and Facilities

Customers expressed dissatisfaction with the lack of public restrooms and cleanliness issues, despite some noting the store's neat appearance.

Staff Friendliness

While some customers appreciated friendly staff, others reported rude interactions and a lack of basic customer service.

Product Quality

Mixed feedback on product quality, with some praising the coffee and donuts, while others complained about burnt coffee and stale food.
  • GA
    Greth Allson
    Oct 30, 2025
    5.0
    Very good
  • ZR
    Zamir Ramon
    Oct 2, 2025
    1.0
    I came at 7:34 today to see if i can pick up some free donuts and turns to find out they closed 30+ minutes early and this is unacceptable. The employee see i don’t know a name but should be fired immediately!!!
  • TG
    Tara Griffin
    Aug 17, 2025
    1.0
    Awful service. Don’t DoorDash cause they don’t care enough to wait to make your drink until the dasher gets there. You’ll just be left with a melted cup of melted mush. They also don’t care enough to answer the phone when needing to ask questions about allergies. Also a man followed me out of the store one night and they did nothing.
  • JB
    J bread
    Jul 7, 2025
    1.0
    In honest opinion. They rush through there orders. I feel like my past 2 times coming to this location. If you ever order really specify your order, so they can get it right.
  • KL
    Keese Lash
    Jul 2, 2025
    1.0
    Went to dunkins for a toasted bagel with cream cheese. Mistake number 1. Whole bagel was ice cold with lops cream cheese on it. Absolutely disgusting. They jus rush people's orders thru the drive-thru as fast as possible. Make people's food correctly. I'LL STICK TO DONUT EXPRESS. Absolutely NASTY
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Worcester, MA?

Dunkin' in Worcester, MA is open daily from 5:00 AM to 8:00 PM.

What are some of the holiday drinks available at Dunkin'?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.