Dunkin'

3.8
362 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1283 Main St, Worcester, MA
01603, United States

Hours

Reviews

3.8
362 reviews
5 stars
166
4 stars
73
3 stars
50
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff rudeness, leading to dissatisfaction with service.

Cleanliness

The restaurant was noted for being clean, but there were complaints about the lack of public restrooms.

Speed of Service

While some customers appreciated the quick service, others felt that the rush led to mistakes in their orders.

Coffee Quality

Several reviews mentioned that the coffee was often burnt or not made as ordered, contributing to negative experiences.

Staff Attitude

Feedback indicated a mix of friendly and rude interactions, with some customers feeling disrespected by staff.
  • MS
    Monokuma's Students
    Dec 26, 2025
    5.0
    The restaurant was nice and clean, the employees did their best to accommodate me despite the amount of pressure on them, and they didn't rush. I can tell that when they do their jobs, they do it with care. I'd recommend this Dunkin to anyone.
  • LV
    Leiliane valentim
    Dec 11, 2025
    1.0
    The waitress was in a big hurry to serve me; I wanted to order a sandwich, but she didn't even give me the chance, so I just had the coffee, which should have been hot but was cold.
  • AR
    Amy Robidoux
    Nov 26, 2025
    5.0
    Great for a quick bite
  • GA
    Greth Allson
    Oct 30, 2025
    5.0
    Very good
  • ZR
    Zamir Ramon
    Oct 2, 2025
    1.0
    I came at 7:34 today to see if i can pick up some free donuts and turns to find out they closed 30+ minutes early and this is unacceptable. The employee see i don’t know a name but should be fired immediately!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Worcester, MA?

Dunkin' in Worcester, MA is open daily from 5:00 AM to 8:00 PM.

What are some of the holiday drinks available at Dunkin'?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.