Dunkin'

3.8
361 reviews
Decked Out Lattes
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Business Details

765 W Boylston St, Worcester, MA
01606, United States
(508) 595-9027
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
765 W Boylston St, Worcester, MA
01606, United States

Hours

Reviews

3.8
361 reviews
5 stars
170
4 stars
77
3 stars
42
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from certain employees.

Coffee Quality

The quality of coffee received mixed reviews, with some praising it while others complained about burnt or watered-down flavors.

Service Speed

While some customers appreciated the fast service, others experienced long wait times and inefficiencies, particularly in the drive-thru.

Cleanliness

The location was generally noted as clean, but some customers expressed concerns about food safety and hygiene.
  • SV
    stephen vantre
    Sep 8, 2025
    5.0
    Mostly the same. Fast service coffee great
  • MW
    Miranda Wright
    Aug 12, 2025
    1.0
    EVERY time ive been to this location my order has been WRONG. Today ordered my pepper bacon wake up wraps wirh american cheese as i always do and they have white cheddar cheese. I ordered a frozen chai with butter pecan oat milk and whip cream i was given a frozen matcha with butter pecan asked to fix it the boy rolled his eyes and made a frozen chai NO butter pecan with whole milk. This is a HUGE allergy concern i cannot have milk. Why should i pay for something I CANT EVEN HAVE
  • CG
    Chris Gregoire
    Aug 8, 2025
    5.0
    Had probably the best iced Americano I've ever had (from a Dunks, not in my life, obvs) which is noteworthy. They were pretty quick, too. It may be the first time this year that the beans didn't have that burnt Dunks flavor, and there was none of that weird sour water flavor that comes from dirty equipment, so I may get just an iced coffee there next time. Typically, I can't drink dunks ice coffee bc it's just not good, but this place gives me hope.
  • MP
    Mikey Palma
    Aug 2, 2025
    3.0
    Don't trust that they will get your app order correct. They forgot a whole sandwich on my order. They put the Chipotle aioli on the wrong sandwich...just a horrible way to start the morning...it's not like they have a receipt to read what's in the order and what's on each sandwich. I guess them double checking anything on the order is beyond them. Luckily there's better Dunks locations around...this one ain't it.
  • MC
    Magalynda cardona
    Aug 1, 2025
    5.0
    The best coffee of massachusetts !!! We love it !!
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Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Worcester, MA?

This Dunkin' in Worcester, MA is open from 4:00 AM to 9:30 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.