Dunkin'

4.1
674 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Worcester, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
257 Providence St, Worcester, MA
01607, United States

Hours

Reviews

4.1
674 reviews
5 stars
377
4 stars
142
3 stars
79
2 stars
23
1 star
53

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently praised the coffee, noting it as the best they've had and consistently good.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Staff Friendliness

Some customers appreciated the friendly and considerate staff, especially during morning shifts.

Order Accuracy

Many customers reported issues with order accuracy, with complaints about wrong items and delays.

Pricing Concerns

Several reviews mentioned rising prices and dissatisfaction with portion sizes, particularly for donuts.
  • EL
    Erin Lamontagne
    Dec 31, 2025
    1.0
    They won't communicate to the Uber eats driver or the one who placed an order through the app. Instead they will pack whatever they please & send it out the door. My order had 7 different flavors, I recieved 3 kinds, 2 of which I didn't order. The employees should have had the Uber eats employee to call & let me know. Glad one person in a house hold of 5 will get a dozen donuts 😡
  • AL
    Anthony Lopez
    Dec 4, 2025
    5.0
    Great donuts at all time
  • AW
    Avery Wooldridge
    Nov 23, 2025
    5.0
    Just ordered two coffees, wake up wraps, and donut. The absolute best coffee ive ever had for both. Ive never tasted something so good come from dunkins until this afternoon
  • AN
    Ashley Nickelson
    Nov 10, 2025
    1.0
    I come to this Dunkin’s often and today for the first time I had to deal with a rude employee KAMESHA …. while ordering my order she was being very rude and told me “ she’s not a mind reader “ That is not how you’re suppose to talk to customers no matter the circumstances if you hate your job quit I took a picture of her she’s the one with the little ponytail
  • JS
    Jesus “Tony” Soto
    Nov 4, 2025
    1.0
    ALMOND MILK !!!!ALMOND MILK !!!! I SPECIFICALLY ASK FOR ALMOND MILK FOR A REASON!!!! WAKE UP !!!! HOW HARD IS IT !!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Worcester, MA?

Dunkin' in Worcester, MA is open 24 hours a day, 7 days a week.

What are the popular specialty items offered at this Dunkin' location?

This Dunkin' location offers a variety of specials including Espresso, Coffee, Donuts, Breakfast Sandwiches, and Tea.