Business Details
About
Mexican Restaurant
Chipotle Worcester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
1,051 reviews
5 stars
322
4 stars
150
3 stars
85
2 stars
86
1 star
408
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Order Accuracy
A significant number of reviews highlighted consistent issues with incorrect orders and missing items, both for in-person and online orders.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, often feeling shortchanged compared to other locations.
Food Quality
While some reviews praised the food, many others noted issues with food safety, flavor, and freshness, including reports of food poisoning.
Cleanliness
Several customers commented on the unsanitary conditions of the restaurant, including dirty tables and improper food handling practices.
- SLSteven LanNov 15, 20251.0Two hours before close on a Saturday night, literally out of 80 percent of the menus.
- TBTeremun BeardNov 12, 20251.0The food quality and service is awful. Super skimpy portions, unwilling to add even a little more rice, they act like the bowl of food costs $5. No way im gonna spend $12 on a meal and the premade bowl isn't even filled to the sides. My friend even recently applied and when explaining they were following up, the manager hung up on them... Don't come here expecting anything worthwhile. It has pushed me to just drive 15 minutes to Qdoba instead of this crap.
- JPJ PoolNov 11, 20251.0Literally worst chipotle I’ve ever been to. Didn’t know even know what Veterans Day was. Very slow with only ONE person a head of me. One person working the front only???
- JYJeffrey YurashaOct 31, 20253.0I have never had an order that was wrong and the food has always been what I expect. The service is another story. The woman that packages the orders during the weekday afternoon is the most uninviting rude person every time. I don’t go as often because her attitude is atrocious! Every time I leave feeling as though I have done something wrong. Not a good feeling.
- MQMatt Q.Oct 28, 20251.0This is the worst chipotle to order from. We’ve ordered from here multiple times on DoorDash and they constantly skimp out on portions. This bowl is “double chicken”. Total rip off. Do not order from here!!! Edit: Also, do not respond to this account from Chipotle that is responding to every comment. They’ll waste your time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Worcester offer?
Chipotle Worcester offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 49 Park Ave, Worcester?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Worcester provide delivery or in-store pickup services?
Yes, Chipotle Worcester offers both in-store pickup and delivery services.
Where can I order Chipotle online for the Worcester location?
You can order online directly through their website at https://order.chipotle.com/ or via the Chipotle app.
Is Chipotle Mexican Grill in Worcester committed to sustainable and responsible food sourcing?
Yes, they use only 53 real ingredients, prioritizing sourcing from farms following humane and sustainable practices.
Can I earn rewards or get exclusive offers at Chipotle Worcester?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Is Chipotle Worcester welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all guests.
What popular places are near Chipotle Mexican Grill in Worcester?
Nearby places include Gentle Dental, Starbucks, and X-Golf Worcester, offering options for dental care, coffee, and indoor golf entertainment.
Can I visit Starbucks near Chipotle Worcester for coffee before or after my meal?
Yes, Starbucks is conveniently located nearby if you want to enjoy coffee or smoothies before or after dining at Chipotle.
Are there fitness options near Chipotle Worcester that I can visit before or after eating?
Yes, Orangetheory Fitness and Pure Barre are nearby fitness centers where customers can exercise before or after visiting Chipotle.