Chipotle Mexican Grill

2.9
1060 reviews
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Business Details

49 Park Ave, Worcester, MA
01605, United States
(774) 420-7718
https://locations.chipotle.com/ma/worcester/49-park-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3205
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About

Mexican Restaurant
Chipotle Worcester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
49 Park Ave, Worcester, MA
01605, United States

Hours

Reviews

2.9
1,060 reviews
5 stars
324
4 stars
151
3 stars
87
2 stars
87
1 star
411

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, missing ingredients, and food safety concerns.

Inconsistency

Customers experienced significant inconsistencies in their orders, both in terms of accuracy and portion sizes, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Availability of Ingredients

Many customers noted that the restaurant frequently ran out of key ingredients, impacting their dining experience.
  • TF
    Taylor Filippone
    Dec 22, 2025
    1.0
    Just recently went to this chipotle and was met with extremely poor customer service. I ordered a salad and burrito. Burrito was leaking and not fully closed and the salad was missing the dressing. I realized this when i got to the car and the bag ripped from all the juice leaking from the burrito. I went inside and asked if they could remake the burrito and give me a dressing for my salad. At first I was told no, but after consideration he (chris) decided to let me get another burrito. He refused giving double chicken which is how i had ordered it, and made me pay for the dressing that he forbot to include in the original order. On top of this Chris gave attitude and argued with me in front of customers and staff. Unacceptable behavior.
  • AD
    Alex Deptula
    Dec 17, 2025
    5.0
    Food is always good but the service can be good or bad
  • MP
    mahendra patel
    Dec 12, 2025
    1.0
    Employee Services bad and I'm buying a veggie bowl.
  • AI
    Abbas Ibrahim
    Dec 1, 2025
    1.0
    One of the worst experience with this one, they give very less portion for bowl compared to the other chipotle. Staff didnt even respond anything when I asked why the portion is very less and started murmuring with her colleagues!
  • AG
    andres garcia
    Nov 27, 2025
    3.0
    El personal suele no atender muy bien hacen mala cara todo el día y suele ser muy demorado el servicio
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Worcester offer?

Chipotle Worcester offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 49 Park Ave, Worcester?

The restaurant is open daily from 10:00 AM to 11:00 PM.