This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCafe
Offering a variety of Artisan Breads, Croissants, Locally Roasted Coffee, Cookies, and Sandwiches. We also do Holidays, Catering, and Special Orders!
Order Online
We are offering contact-free curbside pickup. Order online and call us when you’re outside to pickup your order.
Gifts
Share a gift with someone special! We are now offering shipping of some of our most popular products. Share Crust with a loved one or indulge on something sweet for yourself!
Location
Crust Artisan Bakeshop
118 Main Street, 1 West Boylston Street, Worcester, MA
01608, United States
Hours
Monday7:00 AM - 2:00 PM
Tuesday7:00 AM - 2:00 PM
Wednesday7:00 AM - 2:00 PM
Thursday7:00 AM - 2:00 PM
Friday7:00 AM - 2:00 PM
Saturday7:00 AM - 2:00 PM
Sunday7:00 AM - 2:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.