Wendy's

3.5
1538 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
303 Montvale Ave, Woburn, MA
01801, United States

Hours

Reviews

3.5
1,538 reviews
5 stars
540
4 stars
340
3 stars
262
2 stars
117
1 star
279

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms, flies, and reports of rodents in the dining area.

Customer Service

Numerous customers reported rude and unhelpful staff, with complaints about poor communication and order accuracy.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with the automated ordering system.

Food Quality

While some customers enjoyed the food, there were significant complaints about food being cold, improperly prepared, or unsanitary.
  • JJ
    Joshua Thomson (Joshie)
    1 day ago
    5.0
    Nice and clean and the food was fresh and hot
  • DM
    debi mangi
    Dec 2, 2025
    4.0
    Tables a bit messy
  • GG
    Garch
    Nov 24, 2025
    1.0
    Messy and gross, not a Wendy's
  • JS
    John Speranza
    Nov 8, 2025
    1.0
    I would give shredded lettuce zero stars if I could. Waited 30 minutes in the drive thru and then threw out the food after one bite. Go to the McDonald's across the street. At least there you'll get edible food with reasonable service times.
  • CL
    Colton and Liz
    Nov 2, 2025
    1.0
    We showed up at 7:15 am and successfully ordered through the A.I. screen and then we pulled up to the window and they say they don’t open for another 10 minutes and ask if we can wait, so we wait…for another 20 minutes!! Meanwhile, online it says they open at 7:00 am, not to mention both of the sodas they gave us were flat. We watched several people pull up and attempt to order food and either had to wait as well or they just left. One man was a door dash delivery guy and the door was locked!

Frequently Asked Questions About Wendy's

Is 303 Montvale Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 303 Montvale Ave, Woburn, MA?

The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.