Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and frustrated by their interactions.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and sightings of pests like mice and flies.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Food Quality
While some customers enjoyed the food, others reported issues with cold or improperly prepared items, leading to dissatisfaction.
Drive-Thru Experience
The drive-thru service was frequently criticized for long wait times and poor management, with some customers waiting excessively without being served.
JS
John Speranza
Nov 8, 2025
1.0
I would give shredded lettuce zero stars if I could. Waited 30 minutes in the drive thru and then threw out the food after one bite. Go to the McDonald's across the street. At least there you'll get edible food with reasonable service times.
LR
Lord Rafkin
Nov 3, 2025
1.0
The ai ordering system is awful...not only did it not understand things it ended my order before I was done then inside they don't speak English....what a joke
CL
Colton and Liz
Nov 2, 2025
1.0
We showed up at 7:15 am and successfully ordered through the A.I. screen and then we pulled up to the window and they say they don’t open for another 10 minutes and ask if we can wait, so we wait…for another 20 minutes!! Meanwhile, online it says they open at 7:00 am, not to mention both of the sodas they gave us were flat. We watched several people pull up and attempt to order food and either had to wait as well or they just left. One man was a door dash delivery guy and the door was locked!
W2
Wemerson 2025
Oct 11, 2025
1.0
I honestly don’t even know why I still go to this place. Every time I come here it’s a new kind of humiliation. The staff don’t even bother looking at your face, they’re rude and totally disorganized. On top of that, there’s this nasty sewer mixed with grease right at the entrance that smells awful. They did some renovations recently, but it didn’t help at all. Just a reminder to the owners — there’s a McDonald’s just a few feet away. Keep treating customers like this and you’ll be shutting down soon.
JC
Joseph Crotty
Oct 9, 2025
2.0
Food taste good first off. No issues with taste. Complaints are the vibe of the workers is dreadful and miserable which I understand but at least act somewhat pleasant.
Second, there are always tons of flies in there. Put up a fly trap.
Third and lastly, they never give extra lettuce or tomato when ordered on the app. It’s always the same. One of each.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Woburn, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Woburn, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (781) 937-0821.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 303 Montvale Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Woburn, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 303 Montvale Ave, Woburn, MA?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Is Wendy's at 303 Montvale Ave in Woburn currently open?
Yes, this Wendy's location is open and committed to serving you with quality food every day.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 303 Montvale Ave serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Montvale Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I order food from Wendy's on Montvale Ave?
You can order through the Wendy's mobile app or online at https://order.wendys.com.
Is there delivery and dine-in service available at this Wendy's?
Yes, this location offers dine-in, delivery where available, and a drive-thru service.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on their menu website, mobile app, or in-restaurant nutrition posters.
Are there other dining options near Wendy's at 303 Montvale Ave?
Yes, nearby dining options include Polcari's Restaurant (Italian and pizza), Friendly's ice cream shop, Dunkin Donuts coffee shop, and Bickford's Family Restaurants offering American breakfast and brunch.
What nearby services can customers access when visiting Wendy's on Montvale Ave?
Nearby services include LibertyX Bitcoin ATM, several gas stations like Speedway, bp America, and Montvale Gulf, as well as automotive repair shops such as Riverside Car Care and Montvale Auto Care.
How can customers find Wendy's on Montvale Ave using local transit or landmarks?
Customers can use nearby landmarks such as the Verizon mobile phone store, Sherwin-Williams paint store, and 7-Eleven convenience store to help locate Wendy's.