Dunkin'

4.0
323 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woburn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
305 Mishawum Rd, Woburn, MA
01801, United States

Hours

Reviews

4.0
323 reviews
5 stars
179
4 stars
67
3 stars
29
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude and unprofessional behavior from management and staff, while others praised the friendly and efficient service.

Order Accuracy

Many customers expressed frustration with incorrect orders and mistakes, particularly regarding special requests and mobile orders.

Food Quality

While some customers enjoyed the food and coffee, there were complaints about stale items and unsanitary conditions, including moldy donuts.

Cleanliness

Feedback on cleanliness was mixed, with some noting a clean dining area while others reported issues with hygiene.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior and lack of customer care.
  • RR
    Rachael
    Nov 2, 2025
    4.0
    Visited twice during my vacation. Each time it was busy. They forgot the sweet n low in my coffee. But they remade it without any issues.
  • FM
    Fifi Madelyn
    Sep 28, 2025
    1.0
    Only at corporate Dunkin’ Donuts will they charge you for a water bottle refill. The nice employee had originally not charged to refill the bottle. Then the woman who I believe to be a manager says I have to be charged for the cup. This is not how you get customers. This is not how you grow a business. The two employees working were very kind and maybe this woman was just doing her job but water should be free.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woburn, MA?

Dunkin' in Woburn is open Monday through Saturday from 4:30 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.