Dunkin'

3.5
266 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woburn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
880 Main St, Woburn, MA
01801, United States

Hours

Reviews

3.5
266 reviews
5 stars
128
4 stars
37
3 stars
19
2 stars
11
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

There were numerous complaints about burnt food, incorrect items, and inconsistent drink preparation.

Staff Performance

While some reviews praised friendly staff, many noted a lack of efficiency and attention to detail, leading to poor customer experiences.

Management Concerns

Several customers expressed dissatisfaction with management practices, citing issues with staff training and operational efficiency.
  • NJ
    Nathan Jenkins
    Dec 29, 2025
    1.0
    This was the best dunks Within 6 months it has become the worst one in existence. Food is burnt every day. Employees don't show up on time. All set
  • GM
    Giovanni Morasca
    Dec 23, 2025
    1.0
    Just before 5am Went through the drive-thru sat there for about 5 minutes. No response. I pull up to the window and they are on there phones.
  • MP
    Marks Plumbing
    Nov 17, 2025
    2.0
    I went there this morning to give it another try as the last time was a bad experience & I understand that stuff happens.I ordered A Hot Chocolate & a couple doughnuts, well a small Hot Chocolate & 2 doughnuts was $5.77. That's ok but when you open the lid to the hot chocolate & the cup is half full?? It's not a a Latte or Espresso atleast give me a 3/4 cup full. Profit over customer is not a good way to go about business. 1st time back in 6-7 months & probably be at least that long before I return.
  • JC
    James Castelone
    Nov 14, 2025
    1.0
    I got lied to for breakfast I ordered extra cream cheese on my bagel that I paid for and the guy working the register at the drive through gave me the bag with only 1 cream cheese in it and when I said extra cream cheese he lied and said he put it on the bagel already I didn’t find out until I got to work there was no cream cheese on the bagel I guess it’s just easier to lie than actually do your job
  • FC
    FATEN CHAFFAI
    Oct 10, 2025
    1.0
    They charge almost $2 for a cup of water !!! 🤬🤬🤬

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woburn, MA?

Dunkin' in Woburn, MA is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Woburn offers both delivery and curbside pickup services.