Dunkin'

3.5
264 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woburn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
880 Main St, Woburn, MA
01801, United States

Hours

Reviews

3.5
264 reviews
5 stars
128
4 stars
37
3 stars
19
2 stars
11
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent quality of food and beverages.

Service Speed

Customers noted slow service, especially during busy hours, with long wait times reported.

Positive Staff Interactions

Some reviews highlighted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Cleanliness and Environment

Mixed feedback on cleanliness, with some noting dirty facilities while others appreciated the atmosphere.
  • MP
    Marks Plumbing
    Nov 17, 2025
    2.0
    I went there this morning to give it another try as the last time was a bad experience & I understand that stuff happens.I ordered A Hot Chocolate & a couple doughnuts, well a small Hot Chocolate & 2 doughnuts was $5.77. That's ok but when you open the lid to the hot chocolate & the cup is half full?? It's not a a Latte or Espresso atleast give me a 3/4 cup full. Profit over customer is not a good way to go about business. 1st time back in 6-7 months & probably be at least that long before I return.
  • JC
    James Castelone
    Nov 14, 2025
    1.0
    I got lied to for breakfast I ordered extra cream cheese on my bagel that I paid for and the guy working the register at the drive through gave me the bag with only 1 cream cheese in it and when I said extra cream cheese he lied and said he put it on the bagel already I didn’t find out until I got to work there was no cream cheese on the bagel I guess it’s just easier to lie than actually do your job
  • FC
    FATEN CHAFFAI
    Oct 10, 2025
    1.0
    They charge almost $2 for a cup of water !!! 🤬🤬🤬
  • LC
    Lisa Parlee Carr
    Jun 24, 2025
    5.0
    Just ran in and picked up an order I placed through doordash
  • JY
    Jeff Yelland
    Dec 18, 2019
    4.0
    Good deals,friendly people,great dpnuts

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woburn, MA?

Dunkin' in Woburn, MA is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Woburn offers both delivery and curbside pickup services.