Many customers praised the friendly and helpful staff, particularly highlighting employees like Katrina, Mike, and Enrique for their exceptional service.
Food Quality
The food is frequently described as fresh, delicious, and healthy, with many customers enjoying the variety of options available.
Order Accuracy
Several reviews noted issues with order accuracy, particularly with online orders, leading to dissatisfaction among some customers.
Service Speed
While many enjoyed quick service, there were complaints about long wait times during busy periods, especially for online orders.
Cleanliness
The restaurant is generally reported as clean and welcoming, contributing positively to the dining experience.
CK
Char Kasprzak
2 days ago
5.0
Service exceeded expectations. Actually got guidance on good flavor combos, such as what sauces to use together for balanced spice level. By comparison, the Chelmsford location had some staff that had no idea what was even on the menu much less what any of it would taste like, and were frequently out of things.
CW
Cassie West
Jan 2, 2026
5.0
Great service given by the entire staff. This was my first time here and I will be back.
DG
Danielle Gangi
Dec 29, 2025
2.0
Omg what happened to this place. Came on an hour and 12 minutes before closing
No vegetable. 2 falafel that looked very old. No harissa chicken. Enough white rice for one bowl. I asked to sample the lentils and he tells me we don't do samples okay?
Well I asked him anyway to give me some because I wanted to make sure they were not hard as a rock which they were The first bowl was made wrong as my friend has an allergy to tomato. When we said cucumbers the kid put in the cucumber and tomato mix. I do not understand how simple it is with nobody in line a 7-minute wait and a cracked filling from a damn lentil
On our way out we were greeted with a little mouse by the front door on the inside.
So to sum it up, two bowls that are half the size that they used to be a kid that can't follow directions. Food prep for paying customers was non-existent. There was no food .wasn't offered Peta or a drink. We just wanted to leave worst experience. We will not go back to this location
CC
Cheryl Colarusso
Dec 26, 2025
5.0
I just wanted to take a moment to recognize Mike. I stopped in around 9:30 on a Friday night, and despite it being late, he went above and beyond to explain new items on the menu. He even offered for me to try a lamb meatball, which was absolutely delicious. His energy and enthusiasm truly stood out and were such a pleasant surprise, especially considering it was close to closing time and they were likely in cleanup mode. Great service like that shouldn't go unnoticed.
JM
Jaime Martinez
Dec 23, 2025
5.0
Veronica was awesome perfect fast service I ever seen great hospitality brought brought my food to my table. Also, I was greeting when I came in and they say bye when I left.