Dunkin'

3.4
226 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winthrop, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20 Main St, Winthrop, MA
02152, United States

Hours

Reviews

3.4
226 reviews
5 stars
93
4 stars
34
3 stars
24
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, both in-store and through mobile orders.

Service Speed

Many reviews highlighted long wait times in the drive-thru and at the counter, often due to understaffing.

Staff Training

Several customers noted a lack of training among staff, leading to misunderstandings and mistakes in order preparation.

Cleanliness

The cleanliness of the location, particularly the bathrooms, was criticized, with reports of unsanitary conditions.

Customer Service

While some customers praised individual staff members for their friendliness, overall service was often described as unprofessional or inattentive.
  • RC
    Ron Catinazzo
    Nov 16, 2025
    5.0
    Has a drive thru to order .Great coffee.
  • KB
    Karliyah Branch
    Nov 13, 2025
    1.0
    When I told Camila there wasn’t any soap in the bathroom she just gave me a blank stare and said “ ok” as if she could care less. I figured I’d tell her because she had just gone in before me so it made me question if she used soap after using the bathroom. Her demeanor is very dismissive and rude as if she doesn’t want to be there.
  • BP
    Brian Palmer
    Oct 4, 2025
    1.0
    They suck but all of them do
  • NJ
    Nick Johnson
    Sep 19, 2025
    1.0
    Worst dunking ever, didn't get coffee right, burnt the crap out of bagel to point u cant even eat
  • GM
    Grace M.
    Sep 12, 2025
    2.0
    Nah, they never get my order right.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Winthrop, MA?

Dunkin' in Winthrop, MA is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' in Winthrop, MA offers both delivery and curbside pickup services.