Dunkin'

4.0
323 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winthrop, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
230 Revere Street, Winthrop, MA
02152, United States

Hours

Reviews

4.0
323 reviews
5 stars
168
4 stars
67
3 stars
47
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or inattentive employees.

Order Accuracy

There are frequent complaints about incorrect orders and miscommunication, leading to customer dissatisfaction.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Speed of Service

Customers express frustration with slow service during peak hours, although some report quick service during less busy times.

Product Quality

While many customers enjoy the coffee and food, there are concerns about inconsistency in quality, particularly with drinks.
  • OH
    Osman Hajdari
    4 days ago
    5.0
    Best Dunkin place clean everyone friendly
  • MV
    Michael Valliere
    Oct 28, 2025
    5.0
    Better Dunks then most
  • II
    I
    Oct 1, 2025
    1.0
    I had an extremely disappointing experience here. The customer service is absolutely horrible. One employee, who wears glasses and has short grey hair, was incredibly rude and unprofessional. I would not recommend this place to anyone.
  • PM
    Patricia McNeil-Federico
    Aug 3, 2025
    5.0
    Just had the best sausage,egg and cheese croissant sandwich I have EVER had from a Dunkin. Coffee is delicious, donuts were fresh and service was fast and friendly.
  • KO
    Ken Orne
    Jun 18, 2025
    3.0
    To be fair service was good, the atmosphere was good, and clean. But there seems to be a miscommunication between their app and the folks preparing the orders. I prefer my food cooked not burnt. When a customer puts no cheese it's for a reason when a donut is chosen it's because that's the one wanted! I would suggest checking your order before going about your business.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winthrop, MA?

Dunkin' in Winthrop, MA is open daily from 5:00 AM to 9:00 PM.

What holiday drinks are currently available at Dunkin'?

Try the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.