Bruegger's Bagels

3.9
253 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
600 Main Street, Winchester, MA
01890, United States

Hours

Reviews

3.9
253 reviews
5 stars
121
4 stars
61
3 stars
24
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

While many customers praised the bagels for their taste and freshness, there were complaints about inconsistent quality and missing ingredients.

Atmosphere

The lack of seating and a comfortable dining environment was a common concern, with many customers expressing disappointment over the takeout-only setup.

Staff Friendliness

Some reviews highlighted friendly and welcoming staff, but this was contrasted by numerous reports of unprofessional behavior from certain employees.

Online Ordering Problems

Customers experienced issues with online orders, including delays, incorrect items, and lack of communication regarding order status.
  • LA
    Laurie Ann
    Nov 13, 2025
    5.0
    Great!
  • AT
    Ayush Thaiba
    Nov 3, 2025
    2.0
    I stopped in to grab two bagels with cream cheese for takeout, total should’ve been $8.38. Later, I noticed the cashier had added a 25% tip (about $2) without asking or even mentioning it. That’s not okay. It’s not about the two dollars, it’s about principle. Automatically adding a tip without the customer’s consent for a takeout feels sneaky and unethical. I can’t help but wonder how many people who stop by every morning for a quick bagel or coffee are getting charged extra without realizing it. If this is how they run things, I won’t be back.
  • JJ
    J
    Sep 3, 2025
    5.0
    The bagels are absolutely top-notch and always fresh. The staff is super friendly and welcoming, and the service is fast, even during the morning rush. 5 stars.
  • KK
    Kristen
    Sep 30, 2024
    1.0
    Ordered ahead at Winchester location. Upon arrival at 1:30PM (closing at 2 per website) the staff was already shutting down and declining new customers. They informed us that our order was made but only on plain bagels (despite requesting otherwise). I attempted to look over the order and the staff immediately noticed and said ‘it’s all there’. When returning home, come to find out the two cream cheeses ($4.89 each) were not in the bag and one of the sandwiches and hash browns ordered was missing (half of a $44 order). Called the store to ask for a refund for missing items and they asked that we return in person the following day to which I declined. I am not going back to this store to deal with this never mind the fact I have no intentions of ever ordering from Bruegger’s again.

Frequently Asked Questions About Bruegger's Bagels

What kind of bagels does Bruegger's Bagels in Winchester serve?

Bruegger's Bagels offers authentic New York style bagels, freshly baked every morning and available with signature made-in-Vermont cream cheese or as part of breakfast and deli sandwiches.

What are the operating hours for Bruegger's Bagels at 600 Main Street, Winchester, MA?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.