Dunkin'

4.0
264 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winchendon, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
93 Gardner Rd, Winchendon, MA
01475, United States

Hours

Reviews

4.0
264 reviews
5 stars
138
4 stars
56
3 stars
27
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and items being out of stock, leading to customer frustration.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, contrasting with negative experiences reported by others.

Coffee Quality

While some customers praised the coffee, others noted inconsistencies in quality, with some drinks being poorly made.

Cleanliness

The location was generally described as clean, but some customers mentioned issues with attention to detail in food preparation.
  • SS
    Stephanie
    Dec 31, 2025
    1.0
    This is one of the worst dunks around if you don’t include the one in Ashburnham which is also awful and run by the same people 🙄 Ordered two items through the app. When I get to the drive thru to pick it up I was informed they don’t carry that item anymore. Why not take it off the menu then ? She wouldn’t give me a refund and had a shitty attitude about it. Can’t request a refund on the app because that function has said down for maintenance when I try multiple times for this order. This location is a joke anyways, never gets your order right or ready when you get there. Would have switched to a different location already but it’s the only one I go by in the morning .
  • KA
    Kelley Anderson
    Dec 9, 2025
    1.0
    I can honestly say this is the worst Dunkin' Donuts that I visit. I go to so many stores and I don't have half the issues I have at this particular location and it seems like they go through employees like I have never seen. I can't even imagine how much revenue that this Dunkin' Donuts has made off of people selling them stuff off of their mobile app that they do not have in stock and then refusing to refund your money! We have FAR surpassed $20 at this point Sense at least once a week they cannot provide the item that you ordered. Their inventory is never updated and they will never refund your money.
  • MJ
    Mike Jones
    Dec 8, 2025
    1.0
    Probably the worst Dunkin I’ve ever been to, never had an order that wasn’t messed up. I had a coffee that tasted like what I ordered. The only convenience of this location is that it’s the only one around besides that I would not recommend.
  • TA
    Tyler Alexander
    Aug 3, 2025
    5.0
    Best coffee I’ve ever had thanks Patrick
  • AA
    Adam
    Jul 28, 2025
    1.0
    I'd give zero stars if I could. Placed an order on the app, get there a couple mins after 8p, drive thru is lit up, no one comes on the speaker, we pull around after a few mins to the window where two people are cleaning up. An older plain clothed man, looked like an owner, bellows through the closed window, "CLOSED!!!". I point to the sign on the window and say "It says 9" to which he bellows even louder, "WE'RE CLOSED!!" I mean he was hollering, I couldn't believe it, you can't open the window and talk to me like an adult? We pull around to the gas station and go in where he continues to be a jerk, he and his employees refuse to refund us, and fight with us about the fact the sign, the app, and Google all say they're open till 9. The guy was in his 60s in street clothes, looked like an owner, has a terrible temper. There was a car behind us too, you gonna blow up at everyone that shows up? Because it says you close at 9.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winchendon, MA?

Dunkin' in Winchendon, MA is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.