Dunkin'

3.9
265 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
66 Concord St, Wilmington, MA
01887, United States

Hours

Reviews

3.9
265 reviews
5 stars
123
4 stars
67
3 stars
35
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report rude staff and incorrect orders.

Coffee Consistency

Many customers express dissatisfaction with the inconsistency of coffee preparation, noting issues with incorrect cream levels and burnt coffee.

Cleanliness

There are significant concerns regarding cleanliness, particularly in the bathrooms and dining area, with multiple reports of unsanitary conditions.

Operational Hours

Customers frequently mention frustration with the store closing early or not adhering to posted hours, leading to disappointment.

Food Quality

While some customers enjoy the food, there are complaints about cold items and incorrect orders, indicating a need for improvement in food preparation.
  • JR
    Joshua Rosario
    Oct 24, 2025
    1.0
    Place is horrible took 3 tries to make my coffee somewhat decent. If I ask for 3 cremes everyday why is my coffee black today? Then when I told the lady at register she said I put crème.. ok well I don’t see it. She comes with a cup to add some and says is that enough? Is it? Idk.. I asked for 3 cremes how much did you put? Then when asked to remake it the correct way she gets to rolling her eyes and sighing well I’m a customer, your an employee let’s start acting like it. “Older lady with boot on her foot” 10/24/25 10:00 am
  • JK
    Jeff Kenney
    Sep 19, 2025
    5.0
    Wow! Service was fast and efficient. I got there late morning, with 7 customers in front of me. 1st thought, this is going to be a wait. I was at the counter within 5 minutes. Ordered a sandwich and a hot coffee, 5 minutes later I was sitting down having my brunch. 10 stars to the staff for their efficiency.
  • OO
    Ochico oto
    Sep 3, 2025
    5.0
    The mold was delicious 🤤
  • AM
    ANGEL Méndez
    Aug 7, 2025
    1.0
    I went at 6:50 and they had the whole thing closed. If they are going to close at 6:50, they should set an exact time and not deceive people by closing early.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Wilmington, MA?

Dunkin' in Wilmington, MA is open daily from 5:00 AM to 7:00 PM.

What holiday drinks and specials are currently offered at Dunkin'?

Dunkin' features seasonal drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.