Dunkin'

3.6
262 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
206 Ballardvale St, Wilmington, MA
01887, United States

Hours

Reviews

3.6
262 reviews
5 stars
108
4 stars
58
3 stars
35
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported receiving burnt food items, leading to dissatisfaction with the overall food quality.

Service Speed

Customers frequently mentioned slow service, particularly during busy times, with some experiencing long wait times in the drive-thru.

Customer Service

There were mixed reviews about customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including wrong items being served and missing items.
  • CD
    Cami Daly
    Jan 2, 2026
    1.0
    The store didn't have any donuts.....its called dunkin donuts and you are going to tell me there are no donuts?? Plus they were very rude about it too.
  • QJ
    Quinn Jones
    Dec 27, 2025
    2.0
    We bought a couple of breakfast sandwiches in the middle of the afternoon. They were scorched to the point of inediblility. The hot chocolate was gross, too. The hashbrowns were pretty good, though. We would have brought them back and complained, but we were already home when we discovered it. Not worth the time and gas to go back.
  • ST
    Simon Tax
    Nov 23, 2025
    1.0
    Been coming here for years it used be the best dunkin around but now my food is always burnt or they leave half my order out and they never have any donuts or munchkins
  • JR
    Jay Rod
    Oct 10, 2025
    1.0
    My whole bagel is Burn unprofessional I wouldn’t sell something that’s burnt. The whole thing is burnt and I bite it and it’s like cement. I had to throw it away disappointed I work next-door. I will not come back again. Order number 2067
  • MA
    Michael Anthony
    Sep 14, 2025
    4.0
    Very busy place with standard dunkin fare

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, MA?

Dunkin' in Wilmington, MA operates from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.