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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(384 reviews)

Business Details

2144 Boston Rd, Wilbraham, MA
01095, United States
(413) 596-5787
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilbraham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2144 Boston Rd, Wilbraham, MA
01095, United States

Hours

Reviews

3.5
384 reviews
5 stars
157
4 stars
79
3 stars
39
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned issues with food preparation, including burnt items, incorrect orders, and overall poor quality.

Staff Attitude

Several customers noted unprofessional behavior and a lack of friendliness from staff, impacting their overall experience.

Cleanliness

Some customers appreciated the cleanliness of the location, but this was overshadowed by negative experiences with service and food.
  • WE
    Walker Eaton
    Feb 15, 2026
    5.0
    Shout out to Melanie every time I go in she greats me with a smile
  • RA
    Ryan A
    Jan 24, 2026
    1.0
    Very slow.They can't be bothered with mixing your drink.
  • AM
    Alexis Maldonado
    Dec 31, 2025
    5.0
    Worker Deanna offered very polite a speedy service. Felt welcomed and impacted my day with positivity. Order fulfilled accurately, she deserves praise! Thank you
  • AH
    Ashley Hurtado
    Nov 19, 2025
    1.0
    As I was traveling into town with my husband we decided to stop at this Dunkin’ Donuts location for some coffee & something to eat the manager here was extremely rude to my husband if you treat customers like crap I could only imagine the way she treats her employees horrible service by HER I feel bad for her employees having to put up with someone with such behavior definitely can’t lead by example .
  • YB
    Yanira Bonilla
    Nov 7, 2025
    1.0
    There rude and mean I got touched and grabbed by a mean lady there I have a bruise I had to file a police report please be careful and there food sucks they don’t cook it correctly Boston rd or Ludlow please be careful I’ve gotten sick so many times they all work for the same people one time they gave me a burned coffee and I’ve gotten sick the next day

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Wilbraham, MA?

Dunkin' in Wilbraham, MA is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' Wilbraham offer delivery or curbside pickup?

Yes, Dunkin' Wilbraham offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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