Domino's Pizza

Reviews

• JS

  John Albee Sr

  Apr 21, 2026
  1.0
  Terrible food and service the last time I ordered. The manager sent me a remake of my pizza and sent me a cold pizza. I told the driver I didn’t want it and I wanted a refund. He told me that I had to talk to the manager working. I spoke to the manager and she told me that I was lying and that the food wasn’t cold. She then argued with me over the phone about it and refused to refund the pizza
• AS

  Anas Saoud

  Mar 23, 2026
  1.0
  I waited over 2 hours and 20 minutes for my order and still didn’t receive it. I called after an hour and was told they only had one person making pizzas and one delivery driver, but the driver still left to deliver other orders while mine was pending. I ended up taking my family out. Very frustrating
• LH

  luis huashpa

  Mar 13, 2026
  1.0
  I found a hair on my pizza 🍕
• BB

  BLuJiNX

  Jan 7, 2026
  5.0
  the wilbraham, mass. dominos january 7th 2026, who ever is working tonight, has amazing customer service. and the food came out AMAZING!! They definitely are going above and beyond. this is the best dominos experience i’ve ever had! these guys deserve a raise because this wasn’t even my normal experience at a dominos which is usually just “okay”… the dominos app showed me that red “robust” sauce bubble was filled in (i made sure because my 87 yr old grandmother and brian injured mother cannot eat the white sauce… for whatever reason the dominos store was shown “white sauce” so when i called to tell them i need this pizza exchanged for what i actually ordered. the person i spoke to was very polite and gave me no issues, he explained that on his end it showed no “red robust sauce” and the default for the spinach and feta cheese pizza apparently is white sauce, yet on the dominos app by default the red sauce option bubble was filled in. i made sure. i didn’t have to click a different bubble, by default on my end, the bubble showed lol p red “robust” sauce was already filled in and then i clicked continue to finish the order. yet a pizza with white sauce was delivered to me. and it looked amazing by the way. but my brian injured mother and 87 yr old grandmother cannot eat white sauce pizza . i tried to hav them eat it (because i prefer the white sauce personally) and they can’t eat it. so i made sure it was red sauce. so when i called to get the correct pizza sent to me, i was treated very well and was given no problems by the employee who answered the call. i wish there was a compliment department just like there is a complaint department.. but there is not so i am leaving their compliment here. these employees who worked jan 7th at 8pm deserve a raise. i’ve had the worst experiences with other dominos and their employees. in my experience of ordering dominos at least twice a month for the last 20 years in the springfield mass area.. my experience to be nice has been below par service and food.. BUT! the experience and food i received from wilbraham mass dominos was amazing !! and makes me want to order from there a lot more and i will make sure to recommend to friend and family and my 5k followers (ima content creator) that at least this location on boston rd wilbraham mass. is above and beyond. if there was something i could do to ensure the employees working tonight jan 7th at this location get a raise and recognition for how amazing they treated me and my family. i would do whatever i could, but apparently the dominos company doesn’t allow their employees to receive amazing. compliments.. but if i had a complaint then dominos corporation would at least pretend to care about that. so why would the average employee go above and beyond the normal employee standards if they’re not going to get recognition.. dominos corporation really needs to think about this. give the employees who deserve recognition.. some damn recognition and raises. and fire the employees that perform below the standard. if i hadn’t gotten a gift card to dominos i would not of ordered from dominos because my past experiences were awful but the employees jan 7th evening shift at wilbraham location have made me and my family rethink dominos and now we will spend our money at this locator in the future. an employee like that deserves recognition and a raise.
• GG

  Gian Gonzalez

  Jan 2, 2026
  1.0
  I ordered from here and didn’t like how the food was presented and it tasted wired. I was offered a refund and did never receive my refund 🤢🤮

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