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Wendy's

3.8
(1005 reviews)

Business Details

362 Bedford Street, Whitman, MA
02382, United States
(781) 447-2878

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
362 Bedford Street, Whitman, MA
02382, United States

Hours

Reviews

3.8
1,005 reviews
5 stars
417
4 stars
263
3 stars
166
2 stars
57
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and accommodating staff, others reported rude behavior and poor service experiences.

Food Quality

Food quality is inconsistent; many customers enjoyed the hot and fresh food, while others reported issues with incorrect orders and food safety concerns.

Cleanliness

Several reviews highlighted cleanliness issues, including sticky tables and floors, as well as unsanitary conditions in the restrooms.

Order Accuracy

There are frequent complaints about order accuracy, with customers noting missing items and incorrect orders.

AI Ordering

The introduction of AI ordering has received negative feedback, with customers expressing frustration over its effectiveness and the lack of human interaction.
  • EG
    Erin Galvin
    Jan 21, 2026
    5.0
    Awesome customer service
  • ST
    Shannon Thomas
    Oct 24, 2025
    5.0
    Good food for a great price. Staff was friendly and service was fast.
  • HH
    Heather
    Oct 8, 2025
    2.0
    My husband stopped here on his way home from Target next door and grabbed dinner. Not only did they forget our fries but he also asked for honey bbq sauce for our strips since sweet and sour is gone apparently and we received 0 sauces as well. We don't usually have an issue with this Wendys but they definitely need to do better from now on. So disappointed.
  • AL
    Anthony Lisboa
    Oct 2, 2025
    3.0
    It was okay the tables were kind of sticky also the floor was kind of sticky. Need some cleaning personnel.
  • SB
    Stormie Brennock
    Sep 24, 2025
    4.0
    This wendys is usually pretty good. Never messes up ur order and foods never bad or cold. Employees are pretty chill as well!

Frequently Asked Questions About Wendy's

Is Whitman Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Whitman Wendy's location currently open?

Yes, the Whitman Wendy's is open and committed to serving quality food every day via dine-in, drive-thru, and delivery where available.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
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