Shaw's

4.1
722 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 1177 Providence Rd, Whitinsville, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (508) 234-0457. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
1177 Providence Rd, Whitinsville, MA
01588, United States

Hours

Reviews

4.1
722 reviews
5 stars
346
4 stars
198
3 stars
108
2 stars
30
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of responsiveness.

Product Availability

Customers frequently mention issues with stock levels, including out-of-stock items and expired products, leading to disappointment.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, although some customers have reported unpleasant odors and disorganization in certain areas.

Pricing

Many reviews indicate that prices are higher compared to competitors, which affects customer satisfaction and loyalty.

Deli and Bakery Issues

The deli and bakery departments receive negative feedback for poor service, mistakes in orders, and quality issues with baked goods.
  • DB
    Daniel Barron
    Oct 21, 2025
    5.0
    Good grocery store, friendly employees, overall good market. Sometimes items are out of stock but all stores run into that issue occasionally.
  • JC
    Jared Clinton
    Oct 4, 2025
    1.0
    Loved coming to this Shaws as it is so close to our house, but the front end workers buy out all the pokemon from the vending machine and openly talk about selling it for profit. One mentioned he spent his entire paycheck at the machine. Anytime I go to the store they are clicking on the machine and trying to get something before any kids can get a chance and will even make comments at you if you try to use the machine. Easier to just go to the new Big Y and save my kid the disappointment of an empty pokemon machine thats been drained by the employees
  • LP
    Lilly Perkins
    Sep 28, 2025
    5.0
    I had the best experience at this shaws location, there is a young man here, his name is Daniel, he works in produce, he was restocking the premade fruit cups and he was so friendly. The fruit looked fabulous and very fresh, Daniel told me that he personally is responsible for cutting the fruit and placing it on the shelves, he does a beautiful job here and always greets customers with a smile!
  • EA
    E Alex
    Sep 10, 2025
    1.0
    The deli is a damn joke they don't let you see a slice before cutting it & when you tell them they get rude about it. Also asking them to layer cheese or meats they have no idea what it means or how to do it, my salami was thick and piled high disgusting. I'll be going to STOP & SHOP going forward considering these deli associates need proper training and better people skills! I must have got looked at more than once like I was being judged while waiting in line!!
  • KL
    keith lamoureux
    Aug 10, 2025
    5.0
    Went for a couple last minute things the young lady that helped me was very helpful

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!