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McDonald's

3.6
(795 reviews)

Business Details

1190 Providence Rd, Whitinsville, MA
01588, United States
(508) 234-2960
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1190 Providence Rd, Whitinsville, MA
01588, United States

Hours

Reviews

3.6
795 reviews
5 stars
290
4 stars
175
3 stars
143
2 stars
61
1 star
126

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.

Service Quality

Feedback indicates a mix of friendly and rude service, with several customers expressing frustration over staff behavior and management.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly cooked items.

Wait Times

Customers frequently mentioned long wait times, especially in the drive-thru, leading to dissatisfaction.

Cleanliness

Some reviews noted cleanliness issues in the dining area and with food preparation.
  • RM
    Richard M
    Jan 25, 2026
    5.0
    Food was so good.
  • BD
    Brittany Dube
    Jan 18, 2026
    1.0
    Constantly have to pull up and wait for food. Always missing items. No one seems to check to make sure everything is in the bag
  • JG
    Jim Gosselin
    Jan 2, 2026
    1.0
    I’m quite sick of saying thank you to the girl in the drive through without a thank you or a your welcome back, and on top of it texting on her phone, she’s been there for quite some time now and should be taught the correct way to treat a paying customer. The Whitinsville McDonald’s has gone way down hill….
  • MK
    M K
    Dec 30, 2025
    1.0
    After waiting 5 minutes in line, they told me to pull forward and wait for my quarter pounder meal. After 5 minutes of waiting I walked in for a refund. I took my money to jersey Mike's 2 towns over.
  • JP
    Joseph Pare
    Dec 14, 2025
    2.0
    Over the last month and a half I've gone here 3 times and literally every time I've driven away with cold food. Idk how much these teenagers are being paid but its way too much.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1190 Providence Rd, Whitinsville, MA?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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