McDonald's

3.6
781 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1190 Providence Rd, Whitinsville, MA
01588, United States

Hours

Reviews

3.6
781 reviews
5 stars
284
4 stars
174
3 stars
141
2 stars
60
1 star
122

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly in the drive-thru.

Service Quality

Service was described as inconsistent, with some staff being friendly and attentive while others were rude or unhelpful.

Food Quality

Food quality varied, with complaints about cold items, undercooked food, and overall poor preparation.

Wait Times

Customers experienced long wait times, especially during busy hours, leading to frustration.

Cleanliness

The restaurant was noted for its cleanliness, particularly in the dining area and bathrooms.
  • BG
    Buddy Guy
    Nov 10, 2025
    5.0
    Ive been going here since I lived down the street and I've never had a bad experience. I only go once and a while, but I think it is a good McDonalds and I like going there.
  • BJ
    Bob Jr
    Nov 8, 2025
    5.0
    I ordered the 20pc nuggets and the large fries Anne vanilla milkshake it was so yummy. Staff was really good the restaurant is clean. I have no complaints. I recommend this restaurant to other people.
  • AH
    Amelia Hay
    Oct 30, 2025
    1.0
    absolutely terrible service, never get my order correct i get it’s mcdonald’s but they get payed to be there no need to be rude to customers.
  • TM
    Trisha Menard
    Sep 21, 2025
    1.0
    Why can't they ever, EVER, get a drive thru order right? And, don't complain and wait for a new order...complain AFTER, so that your food isn't tossed in a bag, upside down or have ketchup poured all over the burger to where your bun is saturated, falls apart when you touch it, and it looks like road kill. Wait....road kill looks better.
  • TH
    Todd Hawkins
    Sep 12, 2025
    5.0
    ALTHOUGH THE FOOD IS NOT ALWAYS PERFECT BECAUSE IT'S BASICALLY AN ENTRY-LEVEL JOB FOR I'D HAVE TO SAY OVER 90% OF THE EMPLOYEES ONE OF THE MANAGERS SHE IS VERY RESPONSIBLE AND WILLING TO HELP WITH ORDERS THAT WERE WRONG MUCH BETTER THAN THE WAY IT WAS A DECADE AGO WHEN ALL MEMBERS OF UPPER MANAGEMENT AT THIS PARTICULAR LOCATION COULD CARE LESS ABOUT ANYTHING THEY HAVE COME A LONG WAYS FROM THE WAY IT WAS A DECADE OR MORE AGO

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1190 Providence Rd, Whitinsville, MA?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.