McDonald's

3.6
791 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1190 Providence Rd, Whitinsville, MA
01588, United States

Hours

Reviews

3.6
791 reviews
5 stars
287
4 stars
175
3 stars
143
2 stars
61
1 star
125

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback indicates a mix of friendly and rude staff, with several complaints about slow service and unprofessional behavior.

Food Quality

Customers experienced cold food and undercooked items, with some praising the freshness of fries and burgers.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting it was clean while others reported unsanitary conditions.

Management Issues

Several reviews highlighted poor management and lack of training among staff, leading to inconsistent service.
  • JG
    Jim Gosselin
    Jan 2, 2026
    1.0
    I’m quite sick of saying thank you to the girl in the drive through without a thank you or a your welcome back, and on top of it texting on her phone, she’s been there for quite some time now and should be taught the correct way to treat a paying customer. The Whitinsville McDonald’s has gone way down hill….
  • MK
    M K
    Dec 30, 2025
    1.0
    After waiting 5 minutes in line, they told me to pull forward and wait for my quarter pounder meal. After 5 minutes of waiting I walked in for a refund. I took my money to jersey Mike's 2 towns over.
  • JP
    Joseph Pare
    Dec 14, 2025
    2.0
    Over the last month and a half I've gone here 3 times and literally every time I've driven away with cold food. Idk how much these teenagers are being paid but its way too much.
  • TP
    TS Polack
    Dec 12, 2025
    5.0
    I love the breakfast burrito! 300 cal, 13 grams protein. Eat one.
  • TR
    Tom Roberts
    Nov 26, 2025
    1.0
    Staff are rude

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1190 Providence Rd, Whitinsville, MA?

McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday.