Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Whitinsville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
313 reviews
5 stars
148
4 stars
60
3 stars
40
2 stars
20
1 star
45
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.
Service Speed
Customers consistently noted slow service, particularly during peak hours, with long wait times in both drive-thru and lobby.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rudeness and lack of customer service skills.
Product Quality
There were mixed reviews on the quality of food and drinks, with some customers enjoying their orders while others found them poorly made or unsatisfactory.
Cleanliness and Environment
Several reviews mentioned cleanliness issues, particularly with flies in the donut area, and concerns about the working conditions for staff.
- DBDrawing BeansNov 6, 20251.0I want to start off by saying most of the employees are phenomenal with the exception of one.. I come in I order my coffee I watch all these employees work hard but one.. how is it that every time I come in I see the whole staff busting their ass except for I believe her name is Suzan? Or suzanne? She’s blond and typically works mornings.. Every time I’ve come in to order something she’s in the corner by where the food comes out on her cellphone.. and really disrespectful to not only customers but the employees she works with.. I’ve seen this on more then one occasion and it’s very very saddening..
- JKJessica KellOct 18, 20251.0Absolutely horrible. I ordered a caramel macchiato with whole milk and extra caramel, I got it with no caramel. Went in the first time, got one pump of caramel when I had originally asked for extra. I go in for a second time and the cashier told me I had to pay for more caramel, as she stated she added one pump for extra.. I originally got charged for extra, and didn’t receive it. It wasn’t on the sticker as well. Very disappointed and tried calling multiple times with no answer. It’s Saturday morning and all I wanted was my drink made correctly
- KNKyle NoceraJun 6, 20251.0The staff that was there before June had made me some of the best coffees. Every coffee was made perfectly but now with the new staff i have gotten two terrible coffees in a row. Will be not be returning.
- RZryan zazaMay 31, 20251.0you've got a 50/50 shot of getting what you ordered. day after day I get someone else's coffee, or a coffee just made wrong or missing ingredients requested. also, the speaker in the drive thru is a whisper more often than not, and I am guessing its both ways since I often get asked what I just ordered seconds later at the window.
- CGCarrie GrayJun 8, 20175.0I go to this location at least once a day sometimes twice a day. This morning I went thru the drive thru. The customer in front of me ordered a hot coffee but was made an ice coffee. Not a big deal, easy fix. But instead the customer threw his money at the staff and yelled at them about what he ordered. The staff member apologized for the mix up and Nick made a joke with him as he handed him his correct coffee. The whole interaction was handled very well by both Nick and the other staff member working the drive thru. I've had many interactions with Nick who is always laughing and smiling. Just wanted to commend them on job well done. Carrie
Frequently Asked Questions About Dunkin'
What types of food and beverages can I find at Dunkin' in Whitinsville, MA?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and has a variety of breakfast, lunch, and brunch options to satisfy your cravings.
What are the operating hours of Dunkin' Whitinsville?
Dunkin' in Whitinsville is open every day from 5:00 AM to 8:00 PM.
Does Dunkin' Whitinsville offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services for convenient ordering.
Can I order ahead using a mobile app for Dunkin' in Whitinsville?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
Is there a drive-thru available at Dunkin' Whitinsville?
Yes, this Dunkin' location features a drive-thru for quick and easy service.
What are some nearby coffee shops or donut places near Dunkin' Whitinsville?
Nearby options include another Dunkin Donuts, Jumbo Donuts, and Stephanies Daily Grind for coffee, donuts, and bagels.
Are there any nearby fitness or wellness centers near Dunkin' in Whitinsville?
Yes, Bellator Fitness and Blackstone Valley Massage & Fitness offer gym and active life services nearby, along with several spas like 2 Birds Tuina Spa and Loosen UP Massage.
What dining options are available near Dunkin' in Whitinsville?
Nearby dining includes New England Pizza & Subs for Italian food, Burger King for fast food, and several coffee and donut shops.
Does the Dunkin' in Whitinsville offer Wi-Fi and accept credit/debit cards?
Yes, Dunkin' Whitinsville offers free Wi-Fi and accepts both credit and debit card payments.
Where can I find financial services or ATMs near Dunkin' in Whitinsville?
Nearby financial services include MoneyGram, Western Union, an ATM at Rockland Trust, and LibertyX Bitcoin ATM at Vera's Mini Mart.