Dunkin'

3.8
314 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Whitinsville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1083 Providence Rd, Whitinsville, MA
01588, United States

Hours

Reviews

3.8
314 reviews
5 stars
149
4 stars
60
3 stars
40
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others noted rudeness and lack of attention.

Order Accuracy

Many reviews highlighted issues with incorrect orders, particularly with mobile orders and special requests.

Speed of Service

Numerous customers complained about slow service, especially during peak hours, with long wait times in both drive-thru and lobby.

Coffee Quality

Feedback on coffee quality was mixed, with some customers enjoying their drinks while others described them as watery or poorly made.

Staffing Issues

Several reviews indicated that the location is often understaffed, contributing to delays and service problems.
  • AR
    Alexis Rose
    Dec 9, 2025
    5.0
    Suzanne is the best! ❤️
  • DB
    Drawing Beans
    Nov 6, 2025
    1.0
    I want to start off by saying most of the employees are phenomenal with the exception of one.. I come in I order my coffee I watch all these employees work hard but one.. how is it that every time I come in I see the whole staff busting their ass except for I believe her name is Suzan? Or suzanne? She’s blond and typically works mornings.. Every time I’ve come in to order something she’s in the corner by where the food comes out on her cellphone.. and really disrespectful to not only customers but the employees she works with.. I’ve seen this on more then one occasion and it’s very very saddening..
  • JK
    Jessica Kell
    Oct 18, 2025
    1.0
    Absolutely horrible. I ordered a caramel macchiato with whole milk and extra caramel, I got it with no caramel. Went in the first time, got one pump of caramel when I had originally asked for extra. I go in for a second time and the cashier told me I had to pay for more caramel, as she stated she added one pump for extra.. I originally got charged for extra, and didn’t receive it. It wasn’t on the sticker as well. Very disappointed and tried calling multiple times with no answer. It’s Saturday morning and all I wanted was my drink made correctly
  • BV
    Bob Vautrain
    Jan 14, 2022
    5.0
    Working very hard with limited help.

Frequently Asked Questions About Dunkin'

What types of food and beverages can I find at Dunkin' in Whitinsville, MA?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and has a variety of breakfast, lunch, and brunch options to satisfy your cravings.

What are the operating hours of Dunkin' Whitinsville?

Dunkin' in Whitinsville is open every day from 5:00 AM to 8:00 PM.