Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
911 reviews
5 stars
524
4 stars
150
3 stars
68
2 stars
44
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sulley received numerous accolades for her exceptional customer service, with many customers expressing their intention to return because of her friendliness and helpfulness.
Food Quality
While some customers enjoyed the food, there were multiple complaints about the quality, including issues with over-salted burgers and undercooked meat.
Cleanliness
Several reviews highlighted poor cleanliness standards, with reports of dirty tables, greasy floors, and unsanitary bathrooms.
Order Accuracy
There were complaints about incorrect orders and delays in receiving food, leading to frustration among customers.
- KBKristi Beighley2 days ago5.0It was a good experience, but on-site staff, especially Sulley, made it a great experience. She was friendly, communicative and brought out crayons and coloring sheets for the kids too.
- JNJavonna NealDec 29, 20255.0Just wanted to highlight Sulley for her wonderful service today. She greeted us with a smile, gave great menu recommendations, and was patient and kind the whole time. You can tell she enjoys what she does. She really made our meal feel special thank you Sulley!
- DBDanielle BealDec 23, 20251.0Could I please get some burger with my salt!!!! This was the grossest cheeseburger I have ever had! It was like someone dumped the entire container of salt on our burgers! I will never eat here again!!!!
- RBRenay BeersDec 22, 20255.0Sulley is there every time we go. As usual she greeted us with a smile and great customer service. My daughter and I enjoy chatting with her while we wait for our delicious Smashburger! We come here at least once a week. The burgers and fries are always delicious and never disappoint. We’ll be back next week!
- DBDebbie BDec 16, 20255.0This is one of my new favorite places to eat. I was greeted by Sulley who was so pleasant and helpful. The people cooking were focused on what they were doing and my food arrived quickly and hot. I like how they have options for fries not just boring thick ones other places serve. The spicy chicken sandwich was awesome. For a quick meal I was very happy. Thank you
Frequently Asked Questions About Smashburger
What type of food does Smashburger in Westwood, MA serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Westwood, MA?
Smashburger is open daily from 10:30 AM to 9:30 PM.
Does Smashburger in Westwood offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services, including order and pay ahead options.
Can I order Smashburger's menu through their mobile app?
Yes, you can order Smashburger's menu via their mobile app available on the Apple App Store.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and also offers a children's menu.
Is Smashburger in Westwood wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve alcohol or beer at its Westwood location?
Yes, Smashburger serves beer and alcohol at this location, but does not have a bar onsite or serve cocktails or wine.
What popular nearby places can I visit before or after dining at Smashburger in Westwood?
Nearby places include Panera Bread for coffee and bakery items, Kay Jewelers for retail shopping, and University Station shopping center for various shopping needs.
Is there a convenient internet or mobile phone store close to Smashburger?
Yes, Xfinity and AT&T Store, which offer internet services and mobile phones, are located near Smashburger in Westwood.
Are there any urgent care facilities near Smashburger in Westwood for emergencies?
PhysicianOne Urgent Care is located nearby, providing a convenient option for urgent medical care.