Brand Certified
Smashburger
4.0(954 reviews)
Certified by Smashburger • Mar 01, 2026
Business Details
203 University Ave., Westwood, MA
02090, United States
Certified by Smashburger • Mar 01, 2026
(781) 613-3412
Certified by Smashburger • Mar 01, 2026
https://smashburger.com/locations/us/ma/westwood/203-university-ave
Certified by Smashburger • Mar 01, 2026
About
Certified by Smashburger • Mar 01, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Mar 01, 2026
Hours
Certified by Smashburger • Mar 01, 2026
Reviews
4.0
954 reviews
5 stars
561
4 stars
153
3 stars
69
2 stars
44
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sulley received numerous commendations for her exceptional customer service, being described as friendly, helpful, and attentive.
Food Quality
While many customers praised the food as delicious, there were complaints about inconsistency, particularly regarding the saltiness of the chicken.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Service Speed
Customers experienced mixed feedback on service speed, with some noting quick service while others reported long wait times for food.
- ECEveleen C5 days ago5.0Sulley was very kind and helpful! She made sure my son got the burger he wanted! THANK YOU SULLEY
- PTPaul T5 days ago1.0The ingredients weren’t fresh, which I assume was because of a snowstorm that happened a few days prior. But the food got us sick and my friend threw it up that night. I used to really like them but I’m not coming back after this.
- DFDamned Fenix6 days ago3.0Was my first time in, I don't usually eat fried foods or greasy, but I have not had a hot dog in a bit, I ordered a dog and fries, hot dog was good, for $7.00 fries, very skimpy, and were not hot at all , warm fries suck, not a truly bad experience, just should have at least filled fries, and heated them
- AKAlanna KFeb 19, 20265.0The store was clean and Sulley was very kind and attentive. She noticed that I was having difficulty reading the wall menu and offered me a menu to hold while we were still deciding. She also brought our order to our table which was lovely. Excellent service. The food and shakes were delicious as always! We’ll definitely be coming back when we return to the area.
- YLYolanda LancasterFeb 18, 20261.0Not sure who made the food the night of 2/18/26 but god daaaaaayum it's so horrible compared to the good stuff I usually get here. Why did you make the chicken so salty? Like sickeningly salty! It's not even spicy like it should be. And you forgot my milkshake. :(
Frequently Asked Questions About Smashburger
What type of food does Smashburger in Westwood, MA serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Westwood, MA?
Smashburger is open daily from 10:30 AM to 9:30 PM.
Does Smashburger in Westwood offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services, including order and pay ahead options.
Can I order Smashburger's menu through their mobile app?
Yes, you can order Smashburger's menu via their mobile app available on the Apple App Store.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and also offers a children's menu.
Is Smashburger in Westwood wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Smashburger serve alcohol or beer at its Westwood location?
Yes, Smashburger serves beer and alcohol at this location, but does not have a bar onsite or serve cocktails or wine.
What popular nearby places can I visit before or after dining at Smashburger in Westwood?
Nearby places include Panera Bread for coffee and bakery items, Kay Jewelers for retail shopping, and University Station shopping center for various shopping needs.
Is there a convenient internet or mobile phone store close to Smashburger?
Yes, Xfinity and AT&T Store, which offer internet services and mobile phones, are located near Smashburger in Westwood.
Are there any urgent care facilities near Smashburger in Westwood for emergencies?
PhysicianOne Urgent Care is located nearby, providing a convenient option for urgent medical care.
Brand Certified Facts from Smashburger
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