Dunkin'

Reviews

• MM

  Mike

  Nov 15, 2025
  1.0
  This dunks seems to be the training ground for all new employees, extremely slow, especially on weekends, they move at a snails pace even if there’s a line out the door, and it’s not like their understaffed, they have 6-9 people regularly there.
• ML

  Martin Lombardi

  Nov 6, 2025
  2.0
  Hotel was trashed by Mayor Healy voters. No amenities. Needs to be gutted.
• ML

  Matthew Liptak

  Sep 29, 2025
  1.0
  If you’re looking for slow service, blatant favoritism, and an all-around miserable customer experience, this Dunkin’ on High Street in Westwood delivers. Every visit feels like an exercise in patience—and not the good kind. Staff routinely put known “regular” customers ahead of everyone else, leaving the rest of us waiting while they chat, laugh, and prioritize those they recognize. It doesn’t matter how long you’ve been standing there or how simple your order is—you’ll be pushed to the back of the line if you’re not part of their inner circle. Orders take forever, and it’s not due to volume or complexity, it’s because employees are more concerned with catering to familiar faces than serving paying customers fairly. The level of disorganization, slowness, and dismissive attitudes makes the experience frustrating from start to finish. Plenty of other Dunkin’ locations manage to handle busy rushes with speed and courtesy. Unfortunately, this one consistently fails on the most basic principles of customer service. If you value your time and want to be treated with respect, skip this store entirely.
• AC

  A Cara

  Sep 19, 2025
  5.0
  Awesome experience. Perfect drink and fast and friendly service by Rob and Rj! Very positive energy here.
• TW

  Tobi Whitney

  Jul 14, 2025
  3.0
  They didn't label the drinks. Hard to know what was what....

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