Panera Bread

3.8
504 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2 Cornerstone Square, Westford, MA
01886, United States

Hours

Reviews

3.8
504 reviews
5 stars
236
4 stars
116
3 stars
56
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with specific complaints about managers being dismissive and unprofessional.

Food Quality

While some customers praised the food, others expressed disappointment with portion sizes, freshness, and accuracy of orders.

Cleanliness

The location received mixed reviews on cleanliness, with some praising the cleanliness while others noted messy conditions.

Speed of Service

Many reviews highlighted slow service, with long wait times for orders, both in-store and for delivery.

Pricing Concerns

Several customers felt that prices were too high for the quality and portion sizes of the food offered.
  • PP
    Pranav Pund
    4 days ago
    1.0
    The manager in this store is extremely rude. This is the worst Panera bread location I ever visited. Bas atmosphere. Manager yelling at other employees and customers. Panera bread should take some action on the manager here
  • BM
    Barbara McNuge
    6 days ago
    3.0
    The woman taking our order at the cash register today could hardly speak English could not understand what she was saying She was saying “chits” instead of chips I corrected her but they really need a person who speaks better English at cash register her English was so poor she was very nice but could not understand what she was saying finally another one of your girls came by to translate for her !! Love your food never have a complaint about that
  • RC
    Richard Cassidy
    Nov 14, 2025
    3.0
    Go for the mango passion green tea. Not allergy friendly
  • KG
    Ken G
    Oct 26, 2025
    4.0
    A great place to grab a quick drink. I haven't gotten their food in many years but I'm part of the sip club for close to a year and I'm thrilled with the program.
  • HS
    hassam sherazi
    Oct 20, 2025
    1.0
    The worst service location ever. The manager was extremely rude! I placed an order like I always do and when I called upon one of my items missing, she was extremely rude and hung up the phone on my face. She specifically said "I can not do anything". The way she treated us over the phone was extremely rude and not okay. Good thing the call was recorded because the things she said are extremely rude. Can we please have a district manager reach out to me. Or I can give corporate a call myself. This is not okay.

Frequently Asked Questions About Panera Bread

Does Panera Bread Westford accept reservations?

No, Panera Bread Westford does not accept reservations.

What are the hours of operation for Panera Bread Westford?

Panera Bread Westford is open from 6:00 AM to 9:30 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 9:30 PM on Sunday.